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Peak time latency spikes

shure
Grafter
Posts: 509
Thanks: 1
Registered: ‎21-01-2013

Re: Peak time latency spikes

OK.  I'm happy while the speed is good!  I'll leave it on this gateway as long as I can
pengbo
Grafter
Posts: 104
Registered: ‎15-01-2013

Re: Peak time latency spikes

Not sure wht you did but something has changed. Attached 4 tbb graphs from 4th, 9th, 10th and 11th
You can see it quite visibly change on the 10th.
Kelly
Hero
Posts: 5,497
Thanks: 373
Fixes: 9
Registered: ‎04-04-2007

Re: Peak time latency spikes

How does your graph look for last night?
Kelly Dorset
Ex-Broadband Service Manager
tijara33
Pro
Posts: 1,360
Thanks: 50
Fixes: 6
Registered: ‎22-06-2012

Re: Peak time latency spikes

Quote
Any chance you can get in a PCL gateway now and let us know how it is?  We made some changes which appear to have generally improved performance across the WBMC platform last night.

After a power cut this evening I ended up on pcl-ag01. It was awful. very noisy & my speeds were right down. I've now rebooted to ptn-ag01 & it's much better.
Kelly
Hero
Posts: 5,497
Thanks: 373
Fixes: 9
Registered: ‎04-04-2007

Re: Peak time latency spikes

Noisy?
Kelly Dorset
Ex-Broadband Service Manager
Gus
Aspiring Pro
Posts: 3,240
Thanks: 34
Fixes: 3
Registered: ‎31-07-2007

Re: Peak time latency spikes

Currently seeing stuttering streams from TVcatchup, wireshark is showing some unclassified traffic while watching a stream,  currently on pcl-ag08
FTTP 500 regrade from Tues 28th November
Kelly
Hero
Posts: 5,497
Thanks: 373
Fixes: 9
Registered: ‎04-04-2007

Re: Peak time latency spikes

ok.  Can you do a speed test:  http://speedtest.btwholesale.com/
Kelly Dorset
Ex-Broadband Service Manager
AndyH
Grafter
Posts: 6,824
Thanks: 1
Registered: ‎27-10-2012

Re: Peak time latency spikes

Big blip just now on PCL-AG07....115ms pings to the beeb
pengbo
Grafter
Posts: 104
Registered: ‎15-01-2013

Re: Peak time latency spikes

Didn't use my PC at all last night and this is the "quietest" I have seen my ping graph from tbb sins I set it up over 10 days ago.
I would say so far this week compared to last week something has deff changed for the better.  Not that is was bad before mind you just spikey all the time.
Gus
Aspiring Pro
Posts: 3,240
Thanks: 34
Fixes: 3
Registered: ‎31-07-2007

Re: Peak time latency spikes

Download speedachieved during the test was - 4.69 Mbps
For your connection, the acceptable range of speeds is 2 Mbps-7.15 Mbps.
IP Profile for your line is - 5.15 Mbps

2. Upstream Test:  -provides background information.
Upload Speed
0.32 Mbps

0 Mbps 0.45 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.32Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.45 Mbps
kelly I will send you a pm with a link to the wireshark
FTTP 500 regrade from Tues 28th November
shure
Grafter
Posts: 509
Thanks: 1
Registered: ‎21-01-2013

Re: Peak time latency spikes

Hmm, not sure pcl has improved that much...
Kelly
Hero
Posts: 5,497
Thanks: 373
Fixes: 9
Registered: ‎04-04-2007

Re: Peak time latency spikes

Gus:  We've got a device having trouble again on your gateway.  PCL-AG07/08.   Someone is looking at it now.
Kelly Dorset
Ex-Broadband Service Manager
Kelly
Hero
Posts: 5,497
Thanks: 373
Fixes: 9
Registered: ‎04-04-2007

Re: Peak time latency spikes

Shure: You're on the same one.  Should be better in 10-15mins.
Kelly Dorset
Ex-Broadband Service Manager
shure
Grafter
Posts: 509
Thanks: 1
Registered: ‎21-01-2013

Re: Peak time latency spikes

OK, thanks for the lightning reply Kelly Smiley
AndyH
Grafter
Posts: 6,824
Thanks: 1
Registered: ‎27-10-2012

Re: Peak time latency spikes

This was my ping result on PCL-AG07
C:\Users\Administrator>pathping www.bbc.co.uk
Tracing route to www.bbc.net.uk [212.58.244.71]
over a maximum of 30 hops:
  0  HOME-SERVER [192.168.1.100]
  1  www.asusnetwork.net [192.168.1.1]
  2  lo0-central10.pcl-ag07.plus.net [195.166.128.188]
  3  link7-central10.pcl-gw01.plus.net [84.93.249.204]
  4  xe-2-2-0.pcl-cr01.plus.net [212.159.1.12]
  5  ae2.pcl-cr02.plus.net [195.166.129.7]
  6  ae2.pcl-cr01.plus.net [195.166.129.6]
  7  ae1.ptw-cr01.plus.net [195.166.129.0]
  8  kingston-gw.thdo.bbc.co.uk [212.58.239.6]
  9    *        *        *
Computing statistics for 200 seconds...
            Source to Here  This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                          HOME-SERVER [192.168.1.100]
                                0/ 100 =  0%  |
  1    0ms    0/ 100 =  0%    0/ 100 =  0%  www.asusnetwork.net [192.168.1.1]
                                0/ 100 =  0%  |
  2  10ms    0/ 100 =  0%    0/ 100 =  0%  lo0-central10.pcl-ag07.plus.net [1
95.166.128.188]
                                0/ 100 =  0%  |
  3  110ms    0/ 100 =  0%    0/ 100 =  0%  link7-central10.pcl-gw01.plus.net
[84.93.249.204]
                                0/ 100 =  0%  |
  4  114ms    0/ 100 =  0%    0/ 100 =  0%  xe-2-2-0.pcl-cr01.plus.net [212.15
9.1.12]
                                0/ 100 =  0%  |
  5  113ms    1/ 100 =  1%    1/ 100 =  1%  ae2.pcl-cr02.plus.net [195.166.129
.7]
                                0/ 100 =  0%  |
  6  113ms    0/ 100 =  0%    0/ 100 =  0%  ae2.pcl-cr01.plus.net [195.166.129
.6]
                                0/ 100 =  0%  |
  7  116ms    0/ 100 =  0%    0/ 100 =  0%  ae1.ptw-cr01.plus.net [195.166.129
.0]
                                0/ 100 =  0%  |
  8  112ms    0/ 100 =  0%    0/ 100 =  0%  kingston-gw.thdo.bbc.co.uk [212.58
.239.6]
Trace complete.