Peak time latency spikes

[#1]

Rebooted OR modem, reconnected and landed on pcl-ag07..

20 odd hops, just in time to go to bed  

[#2]

Quote from: AndyH

On the TAP3 test (for me), it says "Waiting for www.adobe.com"; in the status bar...

Presumably, as the test uses Flash, that's part of the page logic to check you have the latest version of Flash installed as it loads the Flash content. I've never managed to get the TAP3 test to work since the BTW update - it seems like resources that are needed for the test are not accessible from the test realm.

Quote from: Finguz

I've tried 12 times to run part 3 of the BT speedtest.

Did you sort out the login issue? The credentials needed to login to the test realm are:
USERNAME: speedtest@speedtest_domain
PASSWORD: testing
(rather than blank password)

[#3]

@Finguz - I was just about to take a look into your connection but Dan from our Faults Team has beat me to it! I'll keep an eye on that for you, we'll get you sorted
@Bright - Leave the TAP3 issue with me, I'm going to be working on this today. From our end we can see that the TAP3 is completed, but it returns speed results as '0' - which is as much use as not doing it! I'll let you know when I know more.

[#4]

Had an email about the support ticket I raised about this problem today "As we haven't heard from you... yadda yadda yadda..."
I'm now actively looking for a different provider 

[#5]

Clearly the Agent that responded to that ticket pressed the wrong "standard response" button 

[#6]

@ClaretMatt
It was an automated message that you received, I'll assign your ticket to myself so you can log the events and I'll help out where needed.

[#7]

Problems starting yet again.......My beautiful 70 Mbps+ connection is dropping fast...ohhhhh guess what its peak time again...wished I worked nights and then I could utilise my 70Mbps then.....
Ok Chris Purvey has told me to post here when my problems started again. I'm on CityLifeline House pcl-ag01. Problems encountered are down speed has gone down by almost 50Mbps to 24Mbps but my upload has only dropped by about 1-2 Mbps to 15Mbps.  Ping is not bad at 24ms (Ive had worse 70ms+ at peak times). Having a little stutter on internet radio and tv catchup. Not tried the PS3 yet, Web pages sometimes stall like they have a nervous twitch or something. Other than that its just the massive drop in Download thats peeing me off..

[#8]

Been gateway hopping to test performance - PCL gateways are definitely slower than PTW gateways:
3/13/2013 6:24 PM GMT 86.91 Mb/s 15.16 Mb/s 6 ms London < 50 mi ptw-ag03
3/13/2013 6:23 PM GMT 90.12 Mb/s 15.25 Mb/s 6 ms London < 50 mi ptw-ag03
3/13/2013 6:27 PM GMT 86.75 Mb/s 15.23 Mb/s 6 ms London < 50 mi ptw-ag04
3/13/2013 6:37 PM GMT 64.12 Mb/s 15.05 Mb/s 10 ms London < 50 mi pcl-ag02
3/13/2013 6:29 PM GMT 65.93 Mb/s 15.16 Mb/s 10 ms London < 50 mi pcl-ag02
3/13/2013 6:30 PM GMT 80.40 Mb/s 15.16 Mb/s 10 ms London < 50 mi pcl-ag02
3/13/2013 6:30 PM GMT 75.44 Mb/s 15.18 Mb/s 9 ms London < 50 mi pcl-ag02
3/13/2013 6:30 PM GMT 80.40 Mb/s 15.16 Mb/s 10 ms London < 50 mi pcl-ag02
3/13/2013 6:30 PM GMT 75.44 Mb/s 15.18 Mb/s 9 ms London < 50 mi pcl-ag02
3/13/2013 6:32 PM GMT 74.52 Mb/s 15.13 Mb/s 5 ms London < 50 mi pcl-ag02
3/13/2013 6:33 PM GMT 48.92 Mb/s 15.07 Mb/s 16 ms London < 50 mi pcl-ag02
3/13/2013 6:39 PM GMT 51.79 Mb/s 15.13 Mb/s 9 ms London < 50 mi pcl-ag02
3/13/2013 6:41 PM GMT 36.54 Mb/s 14.84 Mb/s 9 ms London < 50 mi pcl-ag01
3/13/2013 6:42 PM GMT 41.97 Mb/s 14.82 Mb/s 13 ms London < 50 mi pcl-ag01
3/13/2013 6:45 PM GMT 46.63 Mb/s 14.85 Mb/s 18 ms London < 50 mi pcl-ag01

[#9]

Hehe I'm on ptn-ag02, and ok thus far.
I hope I didn't just speak too soon 

[#10]

Current speedtest as requested . connected to gateway pcl-ag02


1. Best Effort Test:  -provides background information.
Download Speed
59.43 Mbps

0 Mbps 67.49 Mbps
Max Achievable Speed
Download speedachieved during the test was - 59.43 Mbps
For your connection, the acceptable range of speedsis 12 Mbps-67.49 Mbps .
Additional Information:
IP Profile for your line is - 67.49 Mbps
2. Upstream Test:  -provides background information.
Upload Speed
9.25 Mbps

0 Mbps 20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 9.25Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps

[#11]

1. Best Effort Test:  -provides background information.
Download Speed
35.09 Mbps
 
0 Mbps 74.02 Mbps
Max Achievable Speed
Download speedachieved during the test was - 35.09 Mbps
For your connection, the acceptable range of speedsis 16 Mbps-74.02 Mbps .
Additional Information:
IP Profile for your line is - 74.02 Mbps
2. Upstream Test:  -provides background information.
Upload Speed
12.33 Mbps
 
0 Mbps 20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 12.33Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps

[#12]

pcl-ag03 performing poorly:
3/13/2013 7:18 PM GMT 17.26 Mb/s 14.83 Mb/s 23 ms Maidenhead ~ 50 mi pcl-ag03
3/13/2013 7:19 PM GMT 17.62 Mb/s 14.61 Mb/s 29 ms Maidenhead ~ 50 mi pcl-ag03
pcl-ag08 is fine (upload a little below par for the first two tests):
3/13/2013 7:02 PM GMT 85.30 Mb/s 7.33 Mb/s 5 ms London < 50 mi pcl-ag08
3/13/2013 7:03 PM GMT 85.57 Mb/s 9.86 Mb/s 5 ms London < 50 mi pcl-ag08
3/13/2013 7:15 PM GMT 86.57 Mb/s 14.98 Mb/s 6 ms London < 50 mi pcl-ag08

[#13]

What are you using to get those data?

[#14]

speedtest.net
If you click on My Results at the top, you get your history. I'm trying to find the worst performing gateway.

[#15]

Speedtest taken 30 mins late still on gateway pcl-ag02


1. Best Effort Test:  -provides background information.
Download Speed
14.46 Mbps

0 Mbps 67.49 Mbps
Max Achievable Speed
Download speedachieved during the test was - 14.46 Mbps
For your connection, the acceptable range of speedsis 12 Mbps-67.49 Mbps .
Additional Information:
IP Profile for your line is - 67.49 Mbps
2. Upstream Test:  -provides background information.
Upload Speed
6.36 Mbps

0 Mbps 20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 6.36Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps