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Plusnet fibre products launch today (19th April 2011) including new Pro Add-on

Mand
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Registered: ‎05-04-2007

Re: Plusnet fibre products launch today (19th April 2011) including new Pro Add-on

Yup, but once you add the add-on it's an immediate change rather than a scheduled one.
Vip3r
Grafter
Posts: 142
Registered: ‎22-10-2009

Re: Plusnet fibre products launch today (19th April 2011) including new Pro Add-on

Quote from: gm4jjj
For the sake of clarity, I am on FTTC Pro as a trialist and now presume that my only other options if I want to retain Fibre are to go to Fibre Value or Fibre Extra and either can have Pro added.

David, you can stay as you are and retain fibre, but if you want to change package then yes you would need to take out a fibre package. Then add Pro if you want.



Vip3r. (FTTC BBYW-Pro)
Dev
Rising Star
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Registered: ‎01-08-2007

Re: Plusnet fibre products launch today (19th April 2011) including new Pro Add-on

Thanks to Jelv and Chris
gm4jjj
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Registered: ‎30-07-2007

Re: Plusnet fibre products launch today (19th April 2011) including new Pro Add-on

Quote from: Vip3r
David, you can stay as you are and retain fibre, but if you want to change package then yes you would need to take out a fibre package. Then add Pro if you want.

Thanks, it looks like Value Fibre plus Pro is possibly worth it for me as the alternative to my existing Pro. Extra 20Gb for £5 is worth it.
Dom
Grafter
Posts: 277
Registered: ‎09-03-2010

Re: Plusnet fibre products launch today (19th April 2011) including new Pro Add-on

Quote from: Mand
Yup, but once you add the add-on it's an immediate change rather than a scheduled one.

Excellent...

/Mr Burns
JEB
Grafter
Posts: 262
Registered: ‎01-09-2007

Re: Plusnet fibre products launch today (19th April 2011) including new Pro Add-on


@Plusnet
I have remained on the old Premier Option One, mainly because of the far longer off peak hours, and the less extreme traffic management compared to the standard Extra product.  It is also cheaper, although that is a secondary concern.
Would it be possible for me to trial Extra Fibre Pro for say a month and if I didn't find it suitable would you be wiling to transfer me back to Premier?

James
oldgeezer
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Re: Plusnet fibre products launch today (19th April 2011) including new Pro Add-on

According to BT and Plusnets availability checkers I can't get FTTC. However our FTTC cabinet was installed months ago and if you listen to it you can hear cooling fans spinning away. Is this another case of BT's database being months out of date ?  According to a website that reckons to show achieved speeds against a local map I have got neighbours getting FTTC speeds.
oldgeezer.
gm4jjj
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Re: Plusnet fibre products launch today (19th April 2011) including new Pro Add-on

Interesting, I applied for a change to Value Fibre from Pro FTTC trial on 20th (2 days after my monthly billing date) and today 22nd I am advised it has gone through and I was able to add the Pro add-on.  Cool
glloyd
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Re: Plusnet fibre products launch today (19th April 2011) including new Pro Add-on

I wonder if you are connected directly to the exchange and not via the local cabinet. I have that problem so don't know what will happen when we get FTTC in December.
Quote from: oldgeezer
According to BT and Plusnets availability checkers I can't get FTTC. However our FTTC cabinet was installed months ago and if you listen to it you can hear cooling fans spinning away. Is this another case of BT's database being months out of date ?  According to a website that reckons to show achieved speeds against a local map I have got neighbours getting FTTC speeds.
oldgeezer.
Steve
Seasoned Pro
Posts: 6,854
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Registered: ‎13-07-2009

Re: Plusnet fibre products launch today (19th April 2011) including new Pro Add-on

Quote from: Mand
Yeah, I raised a bug on that yesterday.
Should go out tomorrow.
Will link here.
That bug Is still not fixed since I first reported It.
If life gives you lemons, make lemonade.
jelv
Seasoned Hero
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Registered: ‎10-04-2007

Re: Plusnet fibre products launch today (19th April 2011) including new Pro Add-on

Works for me - try CTRL F5 or flushing your cache.
Scrap that - didn't realise you meant the link in the pop-up - I thought you meant the link on the right hand side.
It's still not working.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
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Chris
Legend
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Re: Plusnet fibre products launch today (19th April 2011) including new Pro Add-on

There were some other bugs that took priority over this to be fixed, I'll find out the status when I'm back in the office on Tuesday.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Steve
Seasoned Pro
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Re: Plusnet fibre products launch today (19th April 2011) including new Pro Add-on

OK Chris, Thanks for taking the time to reply, Hope your having a good easter, Just thought I would bring It up again Incase Its been mistakenly over looked.
If life gives you lemons, make lemonade.
WWWombat
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Re: Plusnet fibre products launch today (19th April 2011)

Quote from: Mand
We've deliberately left rate limits in place 'til 1am on Fibre so that they don't impact the ADSL/ADSL2+ customers who schedule their downloads for midnight.
Yes, if you're a very lucky ADSL2+ customer you can potentially get better speeds than Fibre during quieter times on certain traffic, but this is offset by the fact that you get much better speeds in the evening on Fibre.

I have to say that I'm very disappointed with some of the restrictions on "Extra Fibre" compared with plain "Extra". Extended restrictions for an extra 12 hours (7AM to 6PM, and 12AM to 1AM) over a wide set of protocols isn't much of an offset for some gains over the evening.
In my case, its the day-long restriction to VPN that is most striking, which is more restricted than P2P, watching YouTube or streaming. In fact, more restricted than I have today on plain ADSLmax! Seems a strange choice. Especially as I won't be gaining from the extra bandwidth offered to P2P, Usenet, External FTP nor the Download sites in the evening.
Gaming stands out as a loser throughout, but that won't affect me either.
In fact, it looks like I'll be much better off swapping down to "Value Fibre" and adding "Pro" onto that.
All-in-all, strange...
But it starts to make me think more about the overall nature of traffic management - and the arbitrary choices about what protocols should be slowed down, and by how much. On the whole, why should PlusNet care whether I'm choosing to receive VPN traffic rather than YouTube traffic, or Gaming rather than P2P traffic? Why is it not the total rate (or volume) that matters?
I guess the distinction is whether the protocol indicates that the traffic is "bursty" by nature vs. sustained, or interactive/human vs. machine-based. Its a shame that VPN encapsulates all behaviours, and its nature cannot be classified merely by protocol.
Plusnet Customer
Using FTTC since 2011. Currently on 80/20 Unlimited Fibre Extra.
VileReynard
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Re: Plusnet fibre products launch today (19th April 2011) including new Pro Add-on

If you wait a year or two, the price will come down anyway.
If the product is unpopular, BT won't make money by driving people away.
They certainly won't make money on iptv.

"In The Beginning Was The Word, And The Word Was Aardvark."