cancel
Showing results for 
Search instead for 
Did you mean: 

Plusnet fibre products launch today (19th April 2011) including new Pro Add-on

The_10th
Grafter
Posts: 1,093
Thanks: 2
Registered: ‎08-04-2007

Re: Plusnet fibre products launch today (19th April 2011) including new Pro Add-on

Would adding Pro to Extra (60GB) in effect make it like the old Pro and what real speeds would be acheived compared to the vanilla Extra as there was a link showing times of day and speed acheivable?
Thanks
Epyon
Grafter
Posts: 285
Registered: ‎31-03-2011

Re: Plusnet fibre products launch today (19th April 2011) including new Pro Add-on

WWWombat
Grafter
Posts: 1,412
Thanks: 4
Registered: ‎29-01-2009

Re: Plusnet fibre products launch today (19th April 2011) including new Pro Add-on

I've come across a mismatch on the Broadband Experience page, compared with the detailed time-of-day listings on the Download Speeds page.
In the drop-downs for vanilla Value and Extra packages, the peak hours are described as 4PM-Midnight and 6PM-Midnight respectively (with "peak" used to indicate more aggresive traffic management, rather than the older meaning of "free" usage).
However, the Fibre dropdowns have peak hours described as being 4PM-Midnight for both. But on the Speeds page, there is no special cut-off at 4PM. I guess you'd want to describe the cut-off as 6PM, but there is a case for saying that peak starts at 7AM!
Plusnet Customer
Using FTTC since 2011. Currently on 80/20 Unlimited Fibre Extra.
Oldjim
Resting Legend
Posts: 38,460
Thanks: 741
Fixes: 63
Registered: ‎15-06-2007

Re: Plusnet fibre products launch today (19th April 2011) including new Pro Add-on

Note that the discussion on website space has been split off and moved to here http://community.plus.net/forum/index.php/topic,95392.0.html
oldgeezer
Grafter
Posts: 219
Thanks: 3
Registered: ‎02-02-2010

Re: Plusnet fibre products launch today (19th April 2011) including new Pro Add-on

Quote from: glloyd
I wonder if you are connected directly to the exchange and not via the local cabinet. I have that problem so don't know what will happen when we get FTTC in December.
Quote from: oldgeezer
According to BT and Plusnets availability checkers I can't get FTTC. However our FTTC cabinet was installed months ago and if you listen to it you can hear cooling fans spinning away. Is this another case of BT's database being months out of date ?  According to a website that reckons to show achieved speeds against a local map I have got neighbours getting FTTC speeds.
oldgeezer.


It's a possibility but unlikely as I'm situated about 3 Km from the exchange and about 150 metres from the cabinet.
oldgeezer.
VileReynard
Hero
Posts: 12,616
Thanks: 579
Fixes: 20
Registered: ‎01-09-2007

Re: Plusnet fibre products launch today (19th April 2011) including new Pro Add-on

Seeing as they have all these fancy cabinets connected to the exchange, why not connect everybody on the cabinet?
That way, everyone effectively sits a few hundred metres from the exchange and gets a 20Mbps connection.
No fancy VHDSL etc...
You know it makes sense.

"In The Beginning Was The Word, And The Word Was Aardvark."

Epyon
Grafter
Posts: 285
Registered: ‎31-03-2011

Re: Plusnet fibre products launch today (19th April 2011) including new Pro Add-on

I know kingston in hull does that
ADSL2+ FTTC.
WWWombat
Grafter
Posts: 1,412
Thanks: 4
Registered: ‎29-01-2009

Re: Plusnet fibre products launch today (19th April 2011) including new Pro Add-on

To be fair, Kingston only seem to be doing that in the outlying villages, rather than in the city itself. Some of the villages seem to be proper Kingston territory, but some of them seem to be BT's territory - so there isn't a "local" exchange for those to connect to!
But they are indeed doing FTTC & ADSL2+, not VDSL2.
I guess there's an advantage in doing this too - there would be no need for power-shaping of the cabinet-generated signals, as there would be no exchange signals to contend with. Oh - except I guess there would be for those with LLU kit.
Plusnet Customer
Using FTTC since 2011. Currently on 80/20 Unlimited Fibre Extra.
The_10th
Grafter
Posts: 1,093
Thanks: 2
Registered: ‎08-04-2007

Re: Plusnet fibre products launch today (19th April 2011) including new Pro Add-on

Thanks.
Did notice that Plusnet have updated and improved their traffic management but will the PUG site be reflecting this? Was just looking at Extra for the comparison.
http://www.plus.net/support/broadband/speed_guide/download_speeds.shtml
http://usergroup.plus.net/prodcomp2.php
spraxyt
Resting Legend
Posts: 10,063
Thanks: 671
Fixes: 75
Registered: ‎06-04-2007

Re: Plusnet fibre products launch today (19th April 2011) including new Pro Add-on

Changes to the PUG Comparison Tool are in progress. Quite a few changes needed to introduce new categories and changed times and we aren't quite there yet. Roll_eyes
David
David
The_10th
Grafter
Posts: 1,093
Thanks: 2
Registered: ‎08-04-2007

Re: Plusnet fibre products launch today (19th April 2011) including new Pro Add-on

Quote from: Vip3r
Quote from: gm4jjj
For the sake of clarity, I am on FTTC Pro as a trialist and now presume that my only other options if I want to retain Fibre are to go to Fibre Value or Fibre Extra and either can have Pro added.

David, you can stay as you are and retain fibre, but if you want to change package then yes you would need to take out a fibre package. Then add Pro if you want.

You don't have to stay with Fibre products as a triallist but can select non-fibre Extra and Value - in effect running a Fibre connection but on the 60GB package restrictions (for Extra). I am considering Extra with the possibility of adding Pro to it for info.
TonyC
Grafter
Posts: 43
Registered: ‎15-02-2008

Re: Plusnet fibre products launch today (19th April 2011) including new Pro Add-on

Actually, Vip3r is correct. The deadline for changing packages for trialists was the beginning of April, so you can now only switch to a Fibre product if you are on FTTC.
Link to one of Dave's posts about this
jim:quote
The_10th
Grafter
Posts: 1,093
Thanks: 2
Registered: ‎08-04-2007

Re: Plusnet fibre products launch today (19th April 2011) including new Pro Add-on

That's what I thought originally but plusnet have confirmed one is still able to move to a non-fibre product whilst still being on the fibre trial technology.
jelv
Seasoned Hero
Posts: 26,785
Thanks: 965
Fixes: 10
Registered: ‎10-04-2007

Re: Plusnet fibre products launch today (19th April 2011) including new Pro Add-on

Quote from: Mand
Yup, but once you add the add-on it's an immediate change rather than a scheduled one.

Not true.
See this topic for my experience of adding the Pro add-on to my account. Take note particularly of reply #2 which describes the steps by which I eventually got the Pro add-on to take affect on my account.
For anyone without the option of different logins I suspect that they could try using the bt test login for a couple of minutes and then switch back to their normal login which may have the same affect, or just power their router down for a period (about half an hour).
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
Mand
Grafter
Posts: 5,560
Thanks: 2
Registered: ‎05-04-2007

Re: Plusnet fibre products launch today (19th April 2011) including new Pro Add-on

It *is* immediate (maximum of a few minutes to update).
Looks like you hit one or two busy endpoints last night. Different realms won't have made a difference, but reconnecting will have.