Unlimited/Essentials product launch December 2012
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Unlimited/Essentials product launch December 2012
18-12-2012 7:33 PM
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If you have any questions about the new products then please take the time to read the FAQ *in full* as your question is likely to have be answered there.
You may also find the answer to your question in the pre-launch discussion that took place here, although be warned it may take some time to trawl through (it is a bit meandering and long winded I am afraid).
I'd like to politely request that we keep discussion on topic this time and that people don't stray to far from the subject matter i.e. discussion about the new products that have been launched. Please also search for an answer to your question before posting by reading the FAQ and checking the posts that have been made before you. We will be keeping a close eye on this thread and reserve the right to remove anything that's off-topic or looks to be derailing the discussion.
NB: Please note that the link to the announcement at the start of this post and some of the links in the FAQ won't be working or will point to dated information until the website has been updated after 7.00am on Wednesday 19th December.
Re: Launch of new products - Essentials and Unlimited
18-12-2012 10:54 PM
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Quote from: Oldjim ....Please note that the links to the Plusnet website in the FAQ for traffic management won't work until after 7.00am on Wednesday the 19th December 2012
The FAQ page is live now ! Just viewing it :).
Re: Unlimited/Essentials product launch December 2012
18-12-2012 11:26 PM
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Re: Unlimited/Essentials product launch December 2012
19-12-2012 12:14 AM
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It's already been answered that there will be no problem if you enter a contract for essentials or unlimited then decide to move from one to the other.
But in doing so will you begin another 12 month contract?
Re: Unlimited/Essentials product launch December 2012
19-12-2012 6:09 AM
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I've just signed up to the unlimited package and will be upgraded on 22nd (glad my broadband order got delayed a bit and I only have to wait a couple of days to be on the new package).
Very easy to complete.
Thanks Plusnet.
Re: Unlimited/Essentials product launch December 2012
19-12-2012 7:01 AM
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Your Broadband speed
Current product:
12Mb (down) / 1Mb(up)
New product:
7.5Mb
The speeds above are based on the details we have on your account:
I'm guessing that's just based on the theoretical minimum estimate, considering I'm currently now connected at just over 16mbs.
Re: Unlimited/Essentials product launch December 2012
19-12-2012 7:02 AM
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Re: Unlimited/Essentials product launch December 2012
19-12-2012 7:09 AM
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Re: Unlimited/Essentials product launch December 2012
19-12-2012 7:18 AM
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What is the early termination charge on the new packages?
Re: Unlimited/Essentials product launch December 2012
19-12-2012 7:37 AM
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Table 6 on that page details the ADSL ones, table 12 for Fibre.
Adie:quote
Re: Unlimited/Essentials product launch December 2012
19-12-2012 7:41 AM
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Quote from: dsw When viewing on mobile you can't actually see what it's going to cost either, the summary.
You won't get the cart on the right hand side as that's how it's designed, but you should get a confirmation page at the end?
Re: Unlimited/Essentials product launch December 2012
19-12-2012 7:43 AM
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A little annoyed that I have to wait until the 17th Jan for mine to tick over, seeing as I was switched to legacy unlimited on the 26th of last month, but I guess I'll just have to soldier on..
Re: Unlimited/Essentials product launch December 2012
19-12-2012 7:46 AM
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I went to amend it and its gone. Interesting moderation there.
Re: Unlimited/Essentials product launch December 2012
19-12-2012 7:52 AM
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No incentive to switch to Essentials: same price £12.99, same traffic limits and I would have to tie myself in for 12 months, instead of no contract as at present.
Unlimited seems quite attractive but still an extra £4 a month at £16.99. I could download when I like and without being inhibited by having to watch my usage. That's probably worth the extra £4 per month but it's not a complete no-brainer. And much as I like Plusnet (which I really do), I guess I should also price what the LUU providers have to offer.
No hurry to come to a decision as any switch will not take effect until some days into January.
Re: Unlimited/Essentials product launch December 2012
19-12-2012 8:01 AM
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Quote Current product: 57Mb(down) / 20Mb(up) New product:57Mb(down) / 20Mb(up)
I notice that the accuracy statement for the estimate has been removed, although it was pretty meaningless
Don't really need unlimited, but only being 4 months into an 18 month contract, thought I might as well go unlimited, never know how my usage may change in the future.
PS. Usage changes on the 27
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