VAT Increase & Price Changes - January 2011

[#1]

Error
Sorry, An error occured whilst processing your request.
I copied this from the page, not sure how to do it properly like oldjim did it.

[#2]

Quote

If the card on your account is a debit card then this could cause problems when we try to take your next paymen

unbelievable
i've been paying by debit card for 3 months its  been lately a very smooth form of transaction
its new terms ,effectual ,  thats all i need to know
i'm now exiting from this article i've work

[#3]

Quote from: Bob

.... Quote from: Spider As I see it, the reason Plusnet have increased the cost of the unlimited product is that people are using more data than expected and they want to cut their losses on those accounts. The average use on Unlimited is 35GB/mnth with 80% using less than 60GB/mnth. Considering those figures, there's a large proportion of customers who stand to save money by moving to Extra. ....

So am I right in translating this to mean 20% of current users have meant that the price needs to increase by £5 so Plusnet can make a profit.

[#4]

Quote from: giro

i've been paying by debit card for 3 months its  been lately a very smooth form of transaction

I've been paying Plusnet, by DD, since July 2007 and never had a problem

[#5]

Quote from: giro

Quote i've been paying by debit card for 3 months its  been lately a very smooth form of transaction

Yes, after the initial payment request via Direct Debit failed. Look at some of the recent service notices in your ticket history and you'll see exactly what I mean. Also check what it says in the emails we send you.

Quote from: giro

its new terms ,effectual ,  thats all i need to know

I'm struggling to understand what you're asking. Sorry.

Quote from: Spider

So am I right in translating this to mean 20% of current users have meant that the price needs to increase by £5 so Plusnet can make a profit.

The 60GB you quoted is total usage, not peak usage. There's a chance many of those using above 60GB might still be better off on Extra.

Quote from: elkieluca

Error Sorry, An error occured whilst processing your request. I copied this from the page, not sure how to do it properly like oldjim did it.

I've now changed your account across. It will take effect from your next billing date.
In other news, I have an appointment with the pub now so don't be surprised if I'm not around for a while
I've also got a 30 mile commute back home that might be fun given the weather situation in these parts!
As soon as I get the chance, I'll pop back into this thread and answer/address any questions/concerns that have been raised in my absence...

[#6]

Quote

I'm struggling to understand what you're asking. Sorry.

ditto
plainly ignorant
better i put it like this
do any of the changes constitute new contractual terms

yes or no ?

[#7]

Oh, one last thing before I go...

Quote from: Bob

Quote from: Oldjim I was looking at the matrix you linked to. Also on that page it states Quote Stuff you need to know † - Home Phone changes from 4th January 2011: Line rental will increase to £11.99. Off-peak calling hours will change from 6pm – 6am to 7pm – 7am. There will also be some changes to call plans: Evening & Weekends – 300 free minutes to landlines removed. Anytime – 25% discount to mobiles removed. What does this refer to as it doesn't link from the International calls I think that's a typo and should refer to the international minutes, I'll get somebody to take a look tomorrow...

This should now be fixed!

[#8]

i'm getting no where with this
i'm wasting my time

[#9]

@BOB
Could you shed any light on the points I raised at the top of page 7?
Cheers

[#10]

@Giro
Yes they are a change in contract terms except for the VAT change and that is why you have been given 30 days notice during which time, if they are detrimental to you, you can cancel or move suppliers.
The notice period is in any case 10 days for residential customers so you can leave without breach of contract even without the change of contract.
As I understand it you may still be liable for any deferred charges on your account.

[#11]

Does the £1.50 processing fee for card payments include VAT, if not that should read + 20%
http://www.ispa.org.uk/about_us/page_16.html#Price

[#12]

Quote from: elkieluca

Yes Bob I am using the one you have put in your last post as well and still only get an error page.

Use the one he put in my message-worked OK for me....
Cheers, Lynda~

[#13]

All residential account charges quoted are inclusive of VAT

[#14]

thanks Jim

[#15]

This page http://www.plus.net/residential/bundles.shtml
shows the 300 Included International Minutes with Anytime.
So, If I sign up for Anytime, which Anytime am I buying?