Website and Internal System Issues today
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Re: Website and Internal System Issues today
03-09-2015 7:35 PM
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Re: Website and Internal System Issues today
03-09-2015 7:36 PM
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Re: Website and Internal System Issues today
04-09-2015 12:57 AM
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Re: Website and Internal System Issues today
04-09-2015 7:41 AM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Website and Internal System Issues today
04-09-2015 8:14 AM
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Logging out and back in sorted it for me. Not had chance to try it on a fresh machine to confirm if its cache/cookie or just a first login issue after the maintenance.
Re: Website and Internal System Issues today
04-09-2015 8:19 AM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Website and Internal System Issues today
04-09-2015 8:24 AM
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Quote from: Bob Good work jelv, I'm thinking this would make a pretty good support page. You thought of converting it into a Community Library article?
I tried to have a look but couldn't get in.
Edit: Also see http://community.plus.net/forum/index.php/topic,133294.0.html
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Website and Internal System Issues today
04-09-2015 9:25 AM
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Re: Website and Internal System Issues today
04-09-2015 9:34 AM
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Logged out of community
Closed browser
Restarted browser
Deleted all cookies for community.plus.net
Logged in to community and now it seems OK
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Website and Internal System Issues today
04-09-2015 9:55 AM
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Re: Website and Internal System Issues today
04-09-2015 10:47 AM
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Re: Website and Internal System Issues today
04-09-2015 10:48 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Website and Internal System Issues today
04-09-2015 10:50 AM
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Re: Website and Internal System Issues today
04-09-2015 10:52 AM
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Website and Internal System Issues today
04-09-2015 12:07 PM
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In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
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