Another bug in Private messages
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Another bug in Private messages
01-07-2016 10:34 AM
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Delete all does NOTHING, and you can't select all to delete, you have to delete/select individually.
Re: Another bug in Private messages
01-07-2016 10:47 AM
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Not wishing to try that I will believe you but I thought I would add this one
Why the heck is there an option to "Reply to All" which does appear to work
Re: Another bug in Private messages
01-07-2016 1:02 PM
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@Oldjim wrote:
Why the heck is there an option to "Reply to All" which does appear to work
OMG...
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Another bug in Private messages
01-07-2016 1:17 PM
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There is the option to select/check all:
It might be that you don't have 'batch processing' switched on. With batch processing enabled, the reply all option becomes more relevant too (although there'll rarely be a need for it IMO).
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Another bug in Private messages
01-07-2016 1:57 PM
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Not on any of the private message menus. On mine ALL are greyed out BAR the Delete ALL which does nowt as I said. it comes up with a (wrong) message then returns to the untouched screen.
Re: Another bug in Private messages
01-07-2016 2:08 PM
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Apologies, didn't realise it was that tricky to find (I've had it enabled for ages now). Go to a top-level board, click 'board options' top-right and it's down towards the bottom.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Another bug in Private messages
01-07-2016 2:20 PM
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Batch processing is only available with admin access
Re: Another bug in Private messages
01-07-2016 3:32 PM - edited 01-07-2016 3:37 PM
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Just checked and so it is. That seems pretty odd to me when there's obvious functionality that would be of benefit to the casual user e.g. selecting posts from the unread topics list and marking them as read.
Edit: There's an option in the admin panel to allow it for normal users. @HarryB @Chris, what do you reckon to enabling it? Might want to give it a go on staging first and check with a public account to make sure it doesn't open up any other elevated permissions (although I doubt it will).
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Another bug in Private messages
01-07-2016 3:38 PM
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Re: Another bug in Private messages
01-07-2016 3:41 PM
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This was discussed in staging at an early testing stage
Re: Another bug in Private messages
01-07-2016 3:49 PM
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@Oldjim, I've tagged a post onto the thread over there.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Another bug in Private messages
01-07-2016 4:31 PM
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@Oldjim - Thanks. I realised when I started looking through the options. I then quickly confirmed what we discussed last time.
When enabling the "batch processing" permission, it gives the option to turn batch processing on/off in the options drop down. However it doesn't provide the tick/check boxes required to make use of the feature.
Putting my test account on a moderator rank did make the tick/check boxes appear, however I can't figure out which individual permission would be causing this.
I've dropped an email to @LouisaMartin to double check this Lithium to make sure I'm not just missing another option that's required to make it functional.
Re: Another bug in Private messages
18-08-2016 12:28 PM
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Apparently Batch processing can't be applied on these things (see Bob's message 8.) without Admin permissions, this is being followed up by ongoing discussions on the Test/Staging platform.
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