Attachments in PMs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Feedback
- :
- Community Site Feedback
- :
- Re: Attachments in PMs
Attachments in PMs
18-04-2016 1:25 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I tried to search before posting but nothing was found using 'Attachments in Private', or the subject title, but anyway can't we add attachment(s) to Private Messages!
Re: Attachments in PMs
18-04-2016 1:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Attachments in PMs
19-04-2016 7:28 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Inserting images into PMs had stopped working before launch. There's been no advise that the issues has been (properly) fixed, but I have managed to do some test PMs with images in, but it's a bit hit and miss along with Preview of PM where you can lose what you've entered.
Re: Attachments in PMs
19-04-2016 7:47 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@Anotherone - With some help I managed to get this to work, but it only appears to support images but for now at least it works for me.
Re: Attachments in PMs
19-04-2016 3:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Back to the OP's question - given that write a post and write a PM uses the same components, why is there no ability to attach files to PMs in the same way that there is for posts?
is this one for you @jaread83?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Attachments in PMs
19-04-2016 3:37 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I can attach images to private messages without an issue but if its other things that need attaching like PDFs, XML, Word, Excel or anything other than images then I will need to raise a support ticket to include some kind of attachment to PM that will accept a wide range of file extensions.
Would you guys find this type of functionality useful for private messages? I think with normal posts you can attach files as an attachment just fine and they appear at the bottom of the message - this also helps mobile users attach files to posts.
If this is something you guys need I can add it to my feature list to get the ball rolling.
Frontend Web Developer | www.plus.net
If you have an idea to improve the community, create a new topic on our Community Feedback board to start a discussion about your idea.
Re: Attachments in PMs
19-04-2016 3:41 PM - edited 19-04-2016 3:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
You can't attach .pdf files to posts? You can.
You can't attach .xls, .doc etc.
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: Attachments in PMs
19-04-2016 3:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Jack,
It would certainly present consistency of functionality. For a use point of view, it would allow non-image objects to be passed privately to support staff.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Attachments in PMs
19-04-2016 3:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@w23 wrote:
You can't attach .pdf files to posts?
We are discussing Private Messages - not posts, which does have this functionality.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Attachments in PMs
19-04-2016 3:58 PM - edited 19-04-2016 3:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have added it to my enhancement list as this functionality would be very useful.
@w23, as you have already proven - you can insert pdf's into the attachment box. I think the main concern is that users might want to send sensitive documents to plusnet staff to better help them over PM rather than in public.
edit: i am aware that the attachments are limited for certain file extensions. this can be changed if there is a real need to attach those types of files.
Frontend Web Developer | www.plus.net
If you have an idea to improve the community, create a new topic on our Community Feedback board to start a discussion about your idea.
Re: Attachments in PMs
19-04-2016 3:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Sorry, not paying attention.
As it stands, images can be placed in a message (not attached as files), could do with a file attach function please.
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: Attachments in PMs
19-04-2016 4:01 PM - edited 19-04-2016 4:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Ignore, multitasking is NOT efficient!
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: Attachments in PMs
19-04-2016 4:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I can always increase the scope of filetypes for attachments if neede - what file types do you guys use for file attachments on posts? it is currently set to only allow jpg, gif, png, jpeg and pdf.
I can set it so you can upload whatever you want but this could open the community up to malicious scripts so I am not prepared to do that!
Frontend Web Developer | www.plus.net
If you have an idea to improve the community, create a new topic on our Community Feedback board to start a discussion about your idea.
Re: Attachments in PMs
19-04-2016 4:15 PM - edited 19-04-2016 4:16 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@jaread83 - Anything that's not directly executable would be my suggestion. Maybe with a caveat added to the message / post to remind the user to scan any attachments downloaded from this site regardless of source.
Re: Attachments in PMs
19-04-2016 4:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I'm thinking...
all MS office documents
all image file formats
PDFs
Any others?
The caveat would need to be added to the FAQs about scanning downloaded attachments.
Frontend Web Developer | www.plus.net
If you have an idea to improve the community, create a new topic on our Community Feedback board to start a discussion about your idea.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page