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Duplicate Post Reminders

Browni
Aspiring Hero
Posts: 2,673
Thanks: 1,036
Fixes: 61
Registered: ‎02-03-2016

Re: Duplicate Post Reminders

Progress may have been made as I have only received a notification for @Townman's latest post and no followup containing his edit.

artmo
Aspiring Champion
Posts: 19,524
Thanks: 421
Registered: ‎12-08-2007

Re: Duplicate Post Reminders

It is over two months since I reported this problem and it is still happening. When will it be resolved?

 

.

MauriceC
Resting Legend
Posts: 4,085
Thanks: 913
Fixes: 17
Registered: ‎10-04-2007

Re: Duplicate Post Reminders

May I refer you to my post #11.  Mañana is extremely optimistic for Lithium, I don't recall many (announced) fixes for many of the issues raised in this board.

 

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

jaread83
Hero
Posts: 3,438
Thanks: 1,491
Fixes: 81
Registered: ‎22-02-2016

Re: Duplicate Post Reminders

This has been raised to the core product team in the states and I don't have any updates just yet. I will let you guys know whats going on as soon as I get anything more than 'we are still looking into it'.

Thank you for your patience.

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jaread83
Hero
Posts: 3,438
Thanks: 1,491
Fixes: 81
Registered: ‎22-02-2016

Re: Duplicate Post Reminders

A bug was identified and a fix will be rolled out with the next community software update (Lithium mandated). The software update is expected to land between 30/01 - 07/02. So hopefully after the update we will not longer be seeing email notifications for editted posts.

Thanks for your patience on this matter.

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jaread83
Hero
Posts: 3,438
Thanks: 1,491
Fixes: 81
Registered: ‎22-02-2016

Re: Duplicate Post Reminders

The software update has been postponed due to an issue found in the software. I will update this thread when the software upgrade has happened.

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MauriceC
Resting Legend
Posts: 4,085
Thanks: 913
Fixes: 17
Registered: ‎10-04-2007

Re: Duplicate Post Reminders


@jaread83 wrote:

The software update has been postponed due to an issue found in the software.


Wot?  Only one Jack?  They aint looking hard enough.  Undecided

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

jaread83
Hero
Posts: 3,438
Thanks: 1,491
Fixes: 81
Registered: ‎22-02-2016

Re: Duplicate Post Reminders

Haha, good one Grin

In all seriousness though this is a very big update and while it is happening I am unable to make any changes on our staging instance for two weeks while QA tests everything before going live.

Just wanted to provide an update with what's going on.

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Browni
Aspiring Hero
Posts: 2,673
Thanks: 1,036
Fixes: 61
Registered: ‎02-03-2016

Re: Duplicate Post Reminders

Thanks for the update @jaread83, it is appreciated.

Here's a quirky one for you, if I click on your username (or any other) the favicon changes to the profile picture

aboutjaread.PNG

I'm not sure if that's by accident or design Grin

jaread83
Hero
Posts: 3,438
Thanks: 1,491
Fixes: 81
Registered: ‎22-02-2016

Re: Duplicate Post Reminders

Thats by design and is standard in the Lithium software Thumbs_Up

Useful if you got a few user profile pages open and you can see their avatar in your tabs. Also works if you bookmark a user profile page.

Screen Shot 2017-02-08 at 16.23.05.png

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artmo
Aspiring Champion
Posts: 19,524
Thanks: 421
Registered: ‎12-08-2007

Re: Duplicate Post Reminders

@jaread83 thanks for the update but seriously, how long do things take with PN? I reported this problem 3 months ago and it was there before that.

Browni
Aspiring Hero
Posts: 2,673
Thanks: 1,036
Fixes: 61
Registered: ‎02-03-2016

Re: Duplicate Post Reminders


@jaread83 wrote:

Thats by design and is standard in the Lithium software Thumbs_Up



Thanks, It doesn't do it on the O2, Sky or BT forums which is why I found it rather odd.

 

jaread83
Hero
Posts: 3,438
Thanks: 1,491
Fixes: 81
Registered: ‎22-02-2016

Re: Duplicate Post Reminders

Good news. The software upgrade has gone ahead and this issue should now be fixed.

Thanks for your patience on this matter everyone.

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artmo
Aspiring Champion
Posts: 19,524
Thanks: 421
Registered: ‎12-08-2007

Re: Duplicate Post Reminders

@jaread83 Thanks for the update. Good newSmiley