Feedback tab
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Re: Feedback tab
03-05-2021 1:13 PM
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@Alex wrote:
Aside from the fact my multiple requests have actually only been two so far ...
I'll raise you at least one @Alex ...
1. ... in addition to this thread here are two more examples that you started;
3. Feedback Bug
And all of those were started after you participated in another earlier thread on the topic from another forum member;
Several solutions to avoid seeing the tab have been suggested, but as is your prerogative, you've chosen not to follow them.
Re: Feedback tab
03-05-2021 5:27 PM
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Oh sorry that's three then and not two.
Why should I have to install blocking software on my side to mute a server side bug? This software could also cause problems with other sites, and will it work on the iPhone as I have the same bug on there too. It takes up more of the screen there.
Nothing to do with being "prerogative", but being a developer myself if a customer found a bug in my software complained my best response was essentially "I can't be bothered to fix it, here are a few hacks you can try on your local machine to mute it instead", then you see where that would get you?
Re: Feedback tab
03-05-2021 6:14 PM
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Please disable the 'Feedback tab'?
11-06-2021 7:42 AM
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Can this be done on my account please? It is now starting to annoy me a lot and doing my head in.
I know it can, but this is Lithium and logic. They don't exactly go hand in hand, do they?
The spell checker was useful before that got abolished, now replaced by a 'Feedback' tab you can't get rid of.
I've noticed other companies who use the same software with the same bug. PlusNet's QA and Testing Team must have had very long lunches down the pub when they approved this?
Re: Please disable the 'Feedback tab'?
11-06-2021 8:13 AM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Please disable the 'Feedback tab'?
11-06-2021 10:15 AM
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@Alex wrote:
... It is now starting to annoy me a lot and doing my head in.
Remember this little discussion just a few weeks ago?
Perhaps one of the mods could combine all the threads you've started on the subject.
Re: Feedback tab
11-06-2021 10:17 AM
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Moderators Note
Topics merged.
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Feedback tab
11-06-2021 10:27 AM
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I sure I've said this before but I don't see this tab even with my Ad Blocker disabled. However, what I have done is to accept only the minimal required cookies, functional I think they're called.
As this tab is not part of the base functionality of the site then it shouldn't appear, and as one would expect it doesn't, for me at least.
Re: Feedback tab
11-06-2021 10:46 AM - edited 11-06-2021 10:46 AM
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@Mook wrote:
I sure I've said this before but I don't see this tab even with my Ad Blocker disabled. However, what I have done is to accept only the minimal required cookies, functional I think they're called.
As this tab is not part of the base functionality of the site then it shouldn't appear, and as one would expect it doesn't, for me at least.
Works for me as well thanks
HD
Re: Feedback tab
11-06-2021 12:04 PM
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@dvorak wrote:
Moderators Note
Topics merged.
You missed this one @dvorak Feedback Bug (listed at number 3 in this post)
Re: Feedback tab
11-06-2021 12:12 PM
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Re: Feedback tab
12-06-2021 7:29 AM - edited 12-06-2021 7:30 AM
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Sorry hope I haven't upset anyone and thanks to the mods for merging the topic. I had a look afterwards and realised I posted about this earlier.
It was just doing it's job well and annoying me. Shouldn't it be a simple fix though for a developer with a little bit of competence?
Having an option to disable it, or it goes away once you've used it.
Someone needs to introduce Lithium to QA and End User Testing.
Re: Feedback tab
13-06-2021 10:28 AM
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From your reluctance to simply block this annoyance I assume that you don't mind receiving hundreds / thousands / millions of adverts as you browse the Internet? Your choice!
Re: Feedback tab
13-06-2021 5:26 PM
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@Alex wrote:
It was just doing it's job well and annoying me. Shouldn't it be a simple fix though for a developer with a little bit of competence?
Having an option to disable it, or it goes away once you've used it.
Sadly it's just one many items across the piece that match your criterion and it's affects are easily avoidable. Unlikely to get get any priority for a 'fix'.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Feedback tab
13-06-2021 6:30 PM
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In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
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