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Forum issue

Townman
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Forum issue

‎23-06-2021 6:12 PM

@JonoH 

Are you the route for reporting forum bugs to the vendor?

Please see my post here - https://community.plus.net/t5/ADSL-Broadband/Help-line-for-85-year-old/m-p/1815075#M343375 - there is no post options drop down box.

Capture No Post Options.PNG

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

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JonoH
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Re: Forum issue

‎02-07-2021 12:08 PM

I am indeed. Sorry for not replying sooner, I saw it when I was checking from my phone, thought I'd reply later and promptly forgot all about it.

 

Are you seeing this happen elsewhere? Or just on this one thread?

 Jono H
 Plusnet Community Manager
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Townman
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Re: Forum issue

‎02-07-2021 3:28 PM

I have not been aware of it elsewhere though I have not been actively looking for it. I think I only noticed it because I might have wanted to edit it.

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

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Browni
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Re: Forum issue

‎02-07-2021 3:56 PM

@Townman, it's also missing for me on that post although it shows on other posts. I'm using MS Edge Beta on Windows 11 Insider Preview although I don't think that will be relevant.
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Strat
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Registered: ‎14-04-2007

Re: Forum issue

‎02-07-2021 5:32 PM - edited ‎02-07-2021 5:33 PM

Missing for me on current Firefox.

Interesting if it needed moderating.

Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
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Townman
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Re: Forum issue

‎02-07-2021 5:59 PM

Interesting observation - is that where the moderator options appear?

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

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MauriceC
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Re: Forum issue

‎02-07-2021 6:25 PM

I've not noticed this particular aberration - though I don't make a point of always checking.  FF 89.0.2

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

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Strat
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Re: Forum issue

‎02-07-2021 11:01 PM

@Townman wrote:
Interesting observation - is that where the moderator options appear?

Yes it is.

Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
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