General Chat

[#1]

@Anonymous 

Only PN subscribers allowed to post?

Quite right, nothing like a bit of apartheid is there.

[#2]

---

@Minivanman wrote:

@Anonymous 

Only PN subscribers allowed to post?

---

Only current or former customers would be preferable AFAIC.

[#3]

Indeed @198kHz as those former customers might well come back, but under the present climate around here at the moment... I'd not hold my breath. 

Something is rotten in the state of Denmark, that's for sure.

[#4]

---

@198kHz wrote:

---

---

Only current or former customers would be preferable AFAIC.

---

I totally agree with that suggestion @198kHz 

[#5]

---

@198kHz wrote:

---

---

Only current or former customers would be preferable AFAIC.

---

Things often seem to go wrong with newly ex customers so that would be pretty necessary.

[#6]

---

@198kHz wrote:
Only current or former customers would be preferable AFAIC.

---

And what about those posts where bereaved family members come for assistance, for example? 

[#7]

---

@dvorak wrote:

And what about those posts where bereaved family members come for assistance, for example? 

---

Well they wouldn't have to ask in GC, they could ask somewhere like Billing or Everything else for example.

The consensus is about preventing the world and his dog from running wild in GC.

EDIT:  Or if it's really not possible to separate that off, they could join using the details of the account they're making contact about.

[#8]

The responses are to a post where GC was specifically mentioned as removed.

[#9]

With the wonderful customer service wouldn't they just give plusnet a ring.

[#10]

---

@dvorak wrote:

---

@198kHz wrote:
Only current or former customers would be preferable AFAIC.

---

And what about those posts where bereaved family members come for assistance, for example? 

---

Occasionally family members do join the forum after a bereavement to seek assistance - most likely in extremis because they don't get a prompt answer on the phone, and of course there isn't a published email address.

Joining a forum would surely not be anyone's first choice in those circumstances.

[#11]

Interesting to note.... that... in this thread..... entitled...  " Is General Chat going to return" 

https://community.plus.net/t5/Community-Site-Feedback/bd-p/Community

the Community Gaffer JonoH requested the thread to be locked, and it was duly locked by MAV  (one of the mods) 

As can be seen here .....

However, it is noted that there is NO PADLOCK showing on the thread listing page against the thread being locked by MAV

Strange then that just a bit further down... another thread IS also locked.... and is showing the padlock....

Does this mean that someone has actually taken notice of the complaints about the number of padlocks appearing on thread titles ? ? ? ? ?

Can we have an update, please, on whether General Chat is going to be re-instated, 

QUOTE

I have closed it, but not yet forever..................

UNQUOTE..

[#12]

The padlock will be there @shutter but is being replaced by the "Fixed" icon which is why you see that and not the padlock.

[#13]

Erm... no... it is not "fixed"... it is LOCKED...  If you are correct, then why is the 7up thread LOCKE by MAV showing a padlock and not a "Fixed" icon  ? ? ? 

(although.. I suppose... technically, if a Community Gaffer asks for it to be locked... then it must be fixed.    )

[#14]

@shutter - It is 'Fixed' because I marked it as fixed when Jono replied at post number 4. So, I'm assuming that this icon is applied after the locked icon which is why you don't see it.

[#15]

Correction to my last... the 7up thread was not "locked" by MAV.. but by Dvorak.

@Mook  so .. you marked it as "fixed"... After.... it was "Locked"... therefore the padlock was "replaced" by the "Tick" for it being fixed  ? ? ?  sounds logical...

BUT... (as you said.)...  ----->   this icon is applied after the locked icon which is why you don't see it.

 how come you were able to reply  *fixed*  to a previously "locked" thread  ? ? ? ?