Last visit or last logon?

Townman · ‎22-08-2007

Whilst looking at a user's status yesterday, I noticed that "Last Visit" does not seem to make much sense ... unless it is supposed to be "Last Logon". "Last Visit" ought to report the last contact with the forum (as per SMF). The screen grab below shows posts logged at a time later than the user's "Last Visit".

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

jaread83 · ‎22-02-2016

Its a software bug that is being investigated.

Frontend Web Developer | www.plus.net

If you have an idea to improve the community, create a new topic on our Community Feedback board to start a discussion about your idea.

ejs · ‎10-06-2010

Is it just me, or does that screenshot show a post made at 5:02pm, and a last visit about six hours later at 11:25pm, which is fine?

jaread83 · ‎22-02-2016

You are correct @ejs. There is a minor bug in the system that I have seen where a user would make a post and their online status would be in the past and the online status isn't updated. I just checked our case portal with Lithium and this has been marked as 'bug identified'.

Frontend Web Developer | www.plus.net

If you have an idea to improve the community, create a new topic on our Community Feedback board to start a discussion about your idea.

Townman · ‎22-08-2007

@ejs,

I like observant people!!

I saw this issue yesterday and captured a screen shot of it, but did not get around to posting it. Today I am elsewhere and did not have access to that image and sought to reproduce it here. Yes, I did read that time as AM, not PM as you so kindly pointed out.

Here is yesterday's screen grab...

Last Visit: 03:22 PM

Last Post: 04:26 PM

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.