Login problems
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- Re: Login problems
17-07-2018 1:49 PM
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Fixed! Go to the fix.
Re: Login problems
17-07-2018 1:54 PM
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Is it the plusnet member center / mobile account that you are having trouble logging in with? Please note that your forum account is completely seperate from the plusnet account systems so your password here will not work with those logins.
If you're having issues logging in to the member centre and resetting the password is not working (might need to check your email junk folder just in case) then a member of support staff that frequent the forums might be able to help you out with that.
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Re: Login problems
17-07-2018 2:04 PM
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"That login name and password combination do not match any valid user on this community"
17-07-2018 3:18 PM
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Let me know and I will sort it out for you.
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Re: Login problems
17-07-2018 4:18 PM
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Thanks
Re: Login problems
17-07-2018 4:26 PM
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Re: Login problems
17-07-2018 4:33 PM
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Re: Login problems
17-07-2018 4:36 PM
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No problem. I will now delete this account. Give me 5 minutes and you should gain access to your old account again as then there will only be one user of the same name from that point on.
Apologies for any inconvenience caused by this. Please let me know (from your other account) that you were able to login!
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Re: Login problems
17-07-2018 4:57 PM
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Re: Login problems
18-07-2018 9:10 AM
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