New rule? Multiple topics for single issue...
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New rule? Multiple topics for single issue...
10-06-2014 5:04 PM
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I can't see anything that says users should not start multiple topics about the same issue. Is this something that is needed to cover the occasions where moderators (correctly) merge topics?
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: New rule? Multiple topics for single issue...
10-06-2014 5:56 PM
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I am in favour of this
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Re: New rule? Multiple topics for single issue...
10-06-2014 7:36 PM
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Re: New rule? Multiple topics for single issue...
11-06-2014 9:36 AM
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There are times when "me too" on a central pan-user issue is quite appropriate, for example the usage meter issue. However in other situations "me too" in specific user threads is quite unhelpful and needs to be discouraged.
Suggestion - where "me too" is deemed appropriate May be the title could be prefixed by a mark ( for instance "#m2" ) by the mods.
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Re: New rule? Multiple topics for single issue...
11-06-2014 1:37 PM
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Could a "Me Too" button option for the poster / Thread starter, to be added to the WYSIWYG set of option, close to or within the "Additional Options and Attachments...", which them could got onto the bottom right corner of the post (be considered)
Or alternative (yet I would discourage as more work for the mods)
Have an option that the Mods only could add to a post if / when required
Re: New rule? Multiple topics for single issue...
11-06-2014 2:07 PM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: New rule? Multiple topics for single issue...
11-06-2014 4:00 PM
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There have been a fair few detailed problem threads of recent time which relate to one person and others have added their "similar" (but unique to them) problem or common across many users issues which have spawned a number of distinct threads (see above) and such as the DNS discussions.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
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- Re: New rule? Multiple topics for single issue...