Painful browsing the forum, like wading through treacle

[#1]

You are lucky it's only six seconds - my last reply to a post elsewhere just before this took 17 seconds to 'find' community.plus.net.

[#2]

For the first time it has affected my posting. Press the post button, went to the loo and came back, still looking for community.plus.net. I know i'm quick, but not even I can get to room 100 and back in 6 seconds 

[#3]

Its terrible

[#4]

My results show the second run at 15 seconds and the 1 either side high 9 seconds

https://www.webpagetest.org/result/190201_WV_3fbf7b6c92f4ba7a06cb52ee1e4d5efa/

[#5]

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@Townman 
wrote:I also notice reference to liveperson server which is the chat service.  Just why is the forum trying to connect to chat?  Makes me wonder if unnecessary connections to the chat service contributes to making that service slow as well?

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Yes, this. It can sit there for quite some time allegedly transferring data.

[#6]

@JonoH

Is it possible to get Lithium tech directly involved on this thread please? I’m sure there’s lots we can do to help if they ask the right questions.

I provided very detailed screen loading recordings and diagnostic traces to Jack before he left. Did they ever get sent to Lithium?

[#7]

Am connected over EE 4G on Safari (iPhone).

Pages are loading / rendering in part but are taking forever to complete the load process.

[#8]

After a long run of few problems, today has been consistently slow (most pages taking up to 10 secs. to load )
Still Win7/Chrome.

[#9]

Do Lithium host the forum or PN? Could it be the hosting thta is an issue rather than the software?

[#10]

I've just about given up reporting the appalling speed @JayG - Lithium obviously are not giving this issue any priority - if they are investigating at all.

[#11]

@Marksfish Lithium host the forum - in Holland, I believe.

[#12]

Liking something takes for ever and replying takes even longer.

Now FTTC connection to PN Towers, Win10 Edge browser.

Editing a post is slower than paint drying - you can see the raw HTML being displayed before it is re-processed, displayed and the page jumps around.

@JonoH - Is lithium really looking at this topic and if yes, what are they actually doing please?  So do miss @jaread83 !! 

[#13]

Exactly, @Townman - the only action which seems fairly quick is refreshing the forum main page when I've been away a while.

Everything else - accessing individual boards, topics, replying is like being on 56k dial-up in peak hours. (And yes, I do remember those days. )

[#14]

Lithium have asked if some of you would be happy to provide a tracert so that they can try to see where the issue is. 

[#15]

@JonoH

As requested - over PN Network (fixed IP address so early routing might be different)

PS C:\Users> tracert community.plus.net

Tracing route to aptgm87544.lithium.com [46.19.168.229]
over a maximum of 30 hops:

  1    29 ms     4 ms     3 ms  ZyXEL.Home [192.168.1.1]
  2    13 ms    18 ms    13 ms  gi12-0-0-441.ptn-ag04.plus.net [84.93.253.72]
  3    14 ms    14 ms    13 ms  gi2-1-444.ptn-gw01.plus.net [84.93.253.79]
  4    14 ms    15 ms    14 ms  195.99.125.140
  5    14 ms    13 ms    29 ms  peer1-et-0-0-1.interxion.ukcore.bt.net [62.172.103.54]
  6     *        *        *     Request timed out.
  7    22 ms    20 ms    21 ms  216.52.199.38
  8    20 ms    22 ms    19 ms  core1.be3.ams004.pnap.net [216.52.199.50]
  9    21 ms    21 ms    21 ms  border3.ae2-bbnet2.ams004.pnap.net [95.172.78.70]
 10    24 ms    19 ms    19 ms  lithiumtechinc-5.edge1.ams004.pnap.net [95.172.78.146]
 11    20 ms    27 ms    20 ms  aptgm87544.lithium.com [46.19.168.229]

Trace complete.