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Painful browsing the forum, like wading through treacle

Anonymous
Not applicable

Re: Painful browsing the forum, like wading through treacle

Regarding the delayed delivery of forum notification emails,

the screenshot below is my email folder for Plusnet forum messages received in the last six hours.

Those showing times from 19:28 were delivered almost instantaneously,  but all the earlier messages were delayed by several hours.

 

Plusnet delayed notification emails.jpg

Marksfish
Seasoned Pro
Posts: 1,163
Thanks: 279
Fixes: 4
Registered: ‎22-11-2014

Re: Painful browsing the forum, like wading through treacle

Is it just me again or are the forums seriously lagging again? Surely the "work at homes" can't be having an impact on the forum?

billnotben
Community Veteran
Posts: 7,704
Thanks: 2,176
Fixes: 2
Registered: ‎23-09-2010

Re: Painful browsing the forum, like wading through treacle

Yes it is. 😒

Very noticeable when you do things like selecting "unread topics" or "mark all posts in community as read".

jgb
Champion
Posts: 889
Thanks: 572
Fixes: 22
Registered: ‎01-08-2007

Re: Painful browsing the forum, like wading through treacle

Agreed, the forum seems to have slowed in the past 48 hours or so.

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,646
Thanks: 10,230
Fixes: 1,607
Registered: ‎21-04-2017

Re: Painful browsing the forum, like wading through treacle

I’ve seen no issues recently via Safari on my iPhone at home or Chrome while in the office. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
jab1
Legend
Posts: 19,097
Thanks: 6,262
Fixes: 288
Registered: ‎24-02-2012

Re: Painful browsing the forum, like wading through treacle

Exactly, @Gandalf No real slowdown here, either, just the one I've been complaining about for 12 months plus when you click a board header and it takes up to 10 seconds to load, although 99% of the time it is closer to 2.

John
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,646
Thanks: 10,230
Fixes: 1,607
Registered: ‎21-04-2017

Re: Painful browsing the forum, like wading through treacle

The only slowdown I’ve noticed is when you go to ‘My subscriptions’ although for me that’s always been slow. Probably because I have a mountain of bookmarked threads to refer back to. Cheesy

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
idonno
Champion
Posts: 1,564
Thanks: 498
Fixes: 6
Registered: ‎22-10-2015

Re: Painful browsing the forum, like wading through treacle

@jab1 Same snappiness as always here. Still no rush, got all day to load! 🤣

Ever helpful. Grin Sure, I’d love to help you out. Now which way did you come in?
MauriceC
Resting Legend
Posts: 4,085
Thanks: 913
Fixes: 17
Registered: ‎10-04-2007

Re: Painful browsing the forum, like wading through treacle

I've not noticed any significant slowdowns recently.  

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Mook
Seasoned Champion
Posts: 1,266
Thanks: 870
Fixes: 9
Registered: ‎27-12-2019

Re: Painful browsing the forum, like wading through treacle

My own experience here is that the initial load of the site can be noticeably slow, but on selecting a thread it appears near instantly as does creating a reply and posting. But even with that said there does appear to be an issue with the site but that's for another topic.