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Private messages

jab1
Legend
Posts: 19,052
Thanks: 6,241
Fixes: 287
Registered: ‎24-02-2012

Private messages

‎22-09-2022 3:28 PM

Just a thought - I am seeing a large number of 'new' posters being asked to send PMs to PN staff - only to come up against the three (or is it five) minimum posts to unlock the function. Is it not possible for the staff requesting this to PM the customer - I am sure I have done this to a new customer, and enabled them to reply, bypassing the minimum post count requirement?

John
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Dan_the_Van
Hero
Posts: 3,069
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Registered: ‎25-06-2007

Re: Private messages

‎23-09-2022 4:57 PM - edited ‎23-09-2022 5:01 PM

Happened today

https://community.plus.net/t5/Broadband/fibre-drop-outs-modem-hang-up/td-p/1889111 

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jab1
Legend
Posts: 19,052
Thanks: 6,241
Fixes: 287
Registered: ‎24-02-2012

Re: Private messages

‎23-09-2022 5:02 PM - edited ‎23-09-2022 5:02 PM

And elsewhere, Dan, but as PN staff - at any level  - don't read most of the forum, nothing will come of my suggestion.Sad

John
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