Ranking system going crazy?
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Re: Ranking system going crazy?
10-05-2017 9:27 AM
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Hi guys,
I have spoken to Lithium about this and a bug has been identified by a their specialist team and has been passed over to the software devs as a potential bug in the code.
I was also told that by changing the ranking formulas could also cause this to trigger rank notification for all users but they have not been changed as far as I know.
I will keep you updated when I get more information.
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Re: Ranking system going crazy?
10-05-2017 9:45 AM
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@jaread83 - Well at least some progress has been made which is always good.
Re: Ranking system going crazy?
10-05-2017 2:40 PM
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@jaread83 can you get Lithium to turn the silly thing off i rank up now every time i post
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Re: Ranking system going crazy?
10-05-2017 2:48 PM
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I do apologise about this @rongtw - that looks really bad how it jumps up and down like that.
I have been hunting around the settings but the only way to turn the ranks off is to do it globally... but then it throws my spam PM protection out as it relies on the ranking system to assign a rank to enable PMs once some conditions have been met...
I will give Lithium a poke and see whats going on.
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Re: Ranking system going crazy?
10-05-2017 2:52 PM
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I have dealt out a poke to Lithium about this to see if I can get any timings on this or suggestions on a temporary fix while its investigated.
I will update once I get any feedback.
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Re: Ranking system going crazy?
10-05-2017 5:18 PM
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I have been in contact with Lithium and the only workaround would be to disable the notification system entirely. That is not a viable option as this would affect a users accessibility to subscriptions, thanks/likes and mentions. I know that I rely on the notification system for checking on activity everywhere on the community and I am sure a large number of others also rely on this system.
I have been assured that this is being looked into as a product bug though. Hopefully a fix will come soon and I will update when I know more!
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Re: Ranking system going crazy?
11-05-2017 5:26 PM - edited 11-05-2017 5:27 PM
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@jaread83 have you given Lithium a boot up the bu m yet ?? am getting sick of ranking up twice a day , sorry three times
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Re: Ranking system going crazy?
11-05-2017 5:52 PM - edited 11-05-2017 5:52 PM
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Yes, I gave them a prod last night about it. I am hoping they will fix it soon.
I have a couple of ideas I am going to try first thing tomorrow.
Edit: in fact, I will give it a try now seeing as I am here...
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Re: Ranking system going crazy?
11-05-2017 6:02 PM
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I have made an adjustment to the ranking system. Let me know if this has alleviated the issue at all.
If not, then I may have another trick up my sleeve.
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Re: Ranking system going crazy?
12-05-2017 7:57 PM - edited 12-05-2017 8:13 PM
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You know the thresholds - skipping up on the back of a post being accepted as a fix is understandable - but what about going down? That might be an easier fix to this issue.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Ranking system going crazy?
12-05-2017 8:06 PM
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@jaread83 rank still getting notification nearly every post
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Re: Ranking system going crazy?
12-05-2017 10:38 PM
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Re: Ranking system going crazy?
15-05-2017 9:31 AM
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Damn, I thought I had figured out what was going on and removed some extra guff from the ranking system that would upgrade users to 'established member' and remove the 'member' roles at higher ranks. It would seem that this didn't fix the issue and was not the root cause.
I haven't had any updates on this yet but will see if I can get some info on the status.
Apologies for this guys, I hope we can resolve this soon.
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Re: Ranking system going crazy?
15-05-2017 9:42 AM
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Can I / we assume from this comment that the ranking system is implemented in JS?
Re: Ranking system going crazy?
15-05-2017 9:54 AM
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