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Ranking system going crazy?

Strat
Community Veteran
Posts: 31,320
Thanks: 1,588
Fixes: 565
Registered: ‎14-04-2007

Re: Ranking system going crazy?

@rongtw You might want to screen-shot it for posterity.

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198kHz
Seasoned Hero
Posts: 5,755
Thanks: 2,813
Fixes: 41
Registered: ‎30-07-2008

Re: Ranking system going crazy?

I-Am-Legend-Poster.jpg

A complex system that does not work is invariably found to have evolved from a simpler system that worked just fine
Zen SOGEA 40/10 + Digital Voice   FRITZ!Box 7530
BT technician (Retired)
Jonpe
Hero
Posts: 4,024
Thanks: 1,851
Fixes: 9
Registered: ‎05-09-2016

Re: Ranking system going crazy?

Thirteen hours ago I became Champion, Seasoned Champion, Aspiring Legend, Legend, and Legend (yes, Legend twice).  It seems that apart form Moderators and PN staff we are all Legends.  At first I thought it might be a virus at work, but if it was North Korean someone like Gandalf would be Great Leader and the rest of us Comrades.

Townman
Superuser
Superuser
Posts: 23,935
Thanks: 10,143
Fixes: 174
Registered: ‎22-08-2007

Re: Ranking system going crazy?

Some of us remain mere veterans!

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Mustrum
Community Veteran
Posts: 3,646
Thanks: 1,080
Fixes: 77
Registered: ‎13-08-2015

Re: Ranking system going crazy?

Maybe cos we are not on the Super User Program - ooops, did I say something I should not have ? 😉

Townman
Superuser
Superuser
Posts: 23,935
Thanks: 10,143
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Registered: ‎22-08-2007

Re: Ranking system going crazy?

That programme is not yet implemented.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

198kHz
Seasoned Hero
Posts: 5,755
Thanks: 2,813
Fixes: 41
Registered: ‎30-07-2008

Re: Ranking system going crazy?

Seriously though - is there any mileage in the fact that, as far as I can see, the only ranks to have remained the same are ones beginning with 'Community'.

A complex system that does not work is invariably found to have evolved from a simpler system that worked just fine
Zen SOGEA 40/10 + Digital Voice   FRITZ!Box 7530
BT technician (Retired)
Mustrum
Community Veteran
Posts: 3,646
Thanks: 1,080
Fixes: 77
Registered: ‎13-08-2015

Re: Ranking system going crazy?

You reckon! 

Townman
Superuser
Superuser
Posts: 23,935
Thanks: 10,143
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Registered: ‎22-08-2007

Re: Ranking system going crazy?

Super user - yes I recon.

The ranks which have remains static are the ones which are assigned manually rather than calculated.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Anonymous
Not applicable

Re: Ranking system going crazy?

I see that a new (spamming) member from this morning is already a legend! I thought this had been disabled? @jaread83

MauriceC
Resting Legend
Posts: 4,085
Thanks: 913
Fixes: 17
Registered: ‎10-04-2007

Re: Ranking system going crazy?

Don't you just get to love the Lithium QA testing regime.Evil

 

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Anonymous
Not applicable

Re: Ranking system going crazy?

With open arms @MauriceC, but I'm of the opinion that new registrations should be disabled until this is resolved the longer it goes on the more tidying up will need to be done.

Multi-edit, sorry.

jaread83
Hero
Posts: 3,438
Thanks: 1,490
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Registered: ‎22-02-2016

Re: Ranking system going crazy?

We can't disable new registrations as then it would block legitimate customers wanting to get help. I am aware that new users are being granted the 'Legend' rank. I have removed the permission roles granted for the higher ranks so this should make no difference to how users interact with the forums.

We are waiting for a solution from Lithium right now. Louisa got in touch with senior staff and it has effectively been raised in severity to be looked into as a matter of urgency (similar to if the entire site was to go offline). We have received word that it is being looked into and a solution put in place asap.

I will keep you all updated as and when I get any information about whats happening.

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jaread83
Hero
Posts: 3,438
Thanks: 1,490
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Registered: ‎22-02-2016

Re: Ranking system going crazy?


@198kHz wrote:

Seriously though - is there any mileage in the fact that, as far as I can see, the only ranks to have remained the same are ones beginning with 'Community'.


That is just a coincidence. The mods, admins, veterans, superusers and a couple of others are all regarded as assigned ranks - the only way to get those particular ranks is if you are assigned them by an admin. The problem seems to lie in the ranks that can be earned through posts, likes/thanks and length of time since registering.

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If you have an idea to improve the community, create a new topic on our Community Feedback board to start a discussion about your idea.

nadger
Rising Star
Posts: 4,498
Thanks: 46
Registered: ‎13-04-2007

Re: Ranking system going crazy?

I'm a superuser on NowTV forum and my rank has suddenly changed to Rupert Murdoch Roll_eyes