It seems to be working for me, looking at old PMs anyway. I haven't had any since the change (if that makes any difference). I've got the reply and ignore buttons once I've opened the PM.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
The PM component has been completely rewritten. The reply button is on the bottom right of every message when you view it. Not sure why you can't open a PM though... that seems odd as it works fine for me. May ask if the user who sent you a message that you can't open.. are they a spam account and have been banned? Just trying to figure out why you wouldn't be able to open up a message.
Seems to work for me too this morning. Had a local 'outage' yesterday evening whilst doing some testing.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
