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Site Errors (Slow pages, slow posting, connection reset, uploads failing)

TORPC
Grafter
Posts: 5,163
Registered: ‎08-12-2013

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

Just had
After replying & reviewing my reply to Avast's underhanded tricks, looking for alternative with boot time scan
Clicking on the back button & re-submitting the post worked
Oldjim
Resting Legend
Posts: 38,460
Thanks: 741
Fixes: 63
Registered: ‎15-06-2007

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

Why do I keep getting "Waiting for etc." and opening another tab to the forms doesn't help.
The only solution is to close the tab and start again
MauriceC
Resting Legend
Posts: 4,085
Thanks: 913
Fixes: 17
Registered: ‎10-04-2007

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

Community and Forums practically unusable for the past hour.   Page time outs;   "Server not found";  delay in posting;
I'm using my No.2 account in Norfolk this weekend, so away from all the usual vagaries of my normal rural connection.  Nice solid 16Meg down.

Later  12:44  Wish I'd not spoken about the good line speed - now dropped to 600Kbps down.  Upstream still reported as 790K though Smiley
M

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Anotherone
Champion
Posts: 19,107
Thanks: 457
Fixes: 21
Registered: ‎31-08-2007

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

Well I certainly have not noticed any real change, just as bad on occasions, but I usually have several forum tabs open and flicking between them often provokes the one I'm posting/previewing to do something  Roll_eyes
Had some lightning Maurice  Huh A quick reboot perhaps may cure it on 21CN.
TORPC
Grafter
Posts: 5,163
Registered: ‎08-12-2013

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

MauriceC
Resting Legend
Posts: 4,085
Thanks: 913
Fixes: 17
Registered: ‎10-04-2007

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

Quote from: Anotherone
Had some lightning Maurice  Huh A quick reboot perhaps may cure it on 21CN.

Quite possibly.  Local  Router reboot did nothing, but after about 30 Mins it cleared - so probably at exchange level.  Similarly this morning, router log flagging 'No ADSL connection'  until about 10:00.  Now back to  lively 20Meg down.
M

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Anotherone
Champion
Posts: 19,107
Thanks: 457
Fixes: 21
Registered: ‎31-08-2007

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

Must be some hidden bug in the Community site Grin Lips_are_sealed
Anotherone
Champion
Posts: 19,107
Thanks: 457
Fixes: 21
Registered: ‎31-08-2007

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

All these problem are really starting to get me annoyed  Angry  Angry  Angry
I wish Plusnet would pay serious attention to fixing these load balancer issues as well as anything specific with the forum.
Waiting for ............ Roll_eyes
Kelly
Hero
Posts: 5,497
Thanks: 373
Fixes: 9
Registered: ‎04-04-2007

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

I'll chase up tomorrow.
Kelly Dorset
Ex-Broadband Service Manager
Anotherone
Champion
Posts: 19,107
Thanks: 457
Fixes: 21
Registered: ‎31-08-2007

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

Thanks Kelly, well here's hoping.
It's been at it again just now - "Waiting for ............" , usually community.plus.net  :yawn (we are definitely a smiley short)
And I see some have had problems with double posts as well!
Kelly
Hero
Posts: 5,497
Thanks: 373
Fixes: 9
Registered: ‎04-04-2007

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

I didn't get chance today Sad
Kelly Dorset
Ex-Broadband Service Manager
MauriceC
Resting Legend
Posts: 4,085
Thanks: 913
Fixes: 17
Registered: ‎10-04-2007

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

Are we sure that Plusnet is Yorkshire these days?  With all these 'tomorrow' activities backing up, it's looking more Irish as time passes - but not with the same urgency.
"We'll do you proud, but can we do it tomorrow (or the day after) please"  Wink

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

avatastic
Grafter
Posts: 1,136
Thanks: 2
Registered: ‎30-07-2007

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

Given what happened with the ccgi platform which was 'going to be updated and improved' for years before being out-sourced, I can only guess that PN are looking for an external company to host the community site for them, fix the problems and import the existing site across.
F9 member since 4 Sep 1999
F9 ADSL customer since 27 Aug 2004
DLM manages your line the same way DRM manages your rights.
Look at all the pretty graphs! (now with uptime logging!)
artmo
Aspiring Champion
Posts: 19,524
Thanks: 421
Registered: ‎12-08-2007

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

Received this message yesterday and again today 6.15am
Quote
Connection Problems
Sorry, SMF was unable to connect to the database. This may be caused by the server being busy. Please try again later.
TORPC
Grafter
Posts: 5,163
Registered: ‎08-12-2013

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

@artmo
As that is a quiet time' I am wondering if it could possibly be caused by the system backing up the forum ?Huh