'This fixed my problem' anomaly
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'This fixed my problem' anomaly
13-05-2020 5:40 PM
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I've noticed a few threads recently where the OP has nominated one of their own posts as the 'fix'.
No doubt this is due to the sudden influx of new posters who've come to the forum in a time of crisis, but surely the forum software should prevent this happeneing at all.
Zen SOGEA 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Re: 'This fixed my problem' anomaly
13-05-2020 6:36 PM
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I believe that’s been the case ever since we migrated to this forum in April 2016. I understand where you’re coming from, though sometimes a OP’s own post may rightfully be ‘the fix’ if it contains the necessary information and there’s no other relevant post to mark as fixed.
Re: 'This fixed my problem' anomaly
15-05-2020 4:27 PM
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@Gandalf wrote:
I understand where you’re coming from, though sometimes a OP’s own post may rightfully be ‘the fix’ if it contains the necessary information and there’s no other relevant post to mark as fixed.
Agreed that this is occasionally the case but from what I see it's normally a failure of the OP to understand how it's supposed to work. This is understandable because if there is any guidance, I have never seen it.
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If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
Re: 'This fixed my problem' anomaly
15-05-2020 8:44 PM - edited 15-05-2020 8:51 PM
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If you see a fix that shouldn’t be applied then you can report it to the moderators and it can be reviewed and acted upon.
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: 'This fixed my problem' anomaly
15-05-2020 10:39 PM
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Thanks for all contributions - I guess that's cleared up now.
Not really "fixed", so no tick. 😜
Zen SOGEA 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Re: 'This fixed my problem' anomaly
15-05-2020 10:41 PM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: 'This fixed my problem' anomaly
15-05-2020 10:55 PM
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Re: 'This fixed my problem' anomaly
01-06-2020 9:32 AM
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The button says “THIS fixed my problem” not “My problem is now fixed”. They are not the same.
This was raised as an issue during testing with a change request that an OP be prohibited from marking their own post as the fix. The the request was rejected on the grounds that OCCASIONALLY an OP might find the solution themselves. I contended that in such circumstances the mods be asked to apply the “This fixed it” marker, but that did not influence thinking. I guess that if you can find away of accepting (justifying?) aberrant characteristics you can save the cost of fixing them?
Instead we now need to call on the mods to modify more incorrect attributions than we see valid self fixed. Maybe that’s their new role title - “Modifiers”?
Note if ever on my posts one sees the “mods” referred to as the “kids” please put it down to a fat thumb on an iPhone (or predictive text) in conjunction with a failure to reread properly before posting.
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If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: 'This fixed my problem' anomaly
01-06-2020 1:47 PM - edited 01-06-2020 1:49 PM
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@Townman wrote:
This was raised as an issue during testing with a change request that an OP be prohibited from marking their own post as the fix. The the request was rejected on the grounds that OCCASIONALLY an OP might find the solution themselves.
Occasionally? Rarely, I'd say. Even then, it's most likely to be misoperation or misunderstanding, and it would be better if OPs were not able to nominate their own post as a fix.
Agreed re comprehension!
Zen SOGEA 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
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