Unread Messages - Sent Items in PM
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Unread Messages - Sent Items in PM
31-10-2017 5:23 PM
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For goodness sake - I wrote them
They won't change to read unless they are opened either
Yes I know I can sort it but why should I need to
Re: Unread Messages - Sent Items in PM
31-10-2017 5:50 PM
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It does seem a bit silly but it isn't a major issue to select 'Mark all as read'.
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Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Unread Messages - Sent Items in PM
31-10-2017 5:53 PM
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I said that in my opening post but it should still be sorted
Re: Unread Messages - Sent Items in PM
31-10-2017 5:55 PM
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Sorry, wasn't a criticism of your post but rather just confirming what you said.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Unread Messages - Sent Items in PM
31-10-2017 5:58 PM
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Re: Unread Messages - Sent Items in PM
31-10-2017 6:01 PM
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Since I sent them I couldn't have sent them unless I read them
Re: Unread Messages - Sent Items in PM
31-10-2017 6:25 PM
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Re: Unread Messages - Sent Items in PM
31-10-2017 9:39 PM
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At least some of rthem must have been read as they have been answerd
I just tried opening a couple of them and the unread count hasn't changed
Re: Unread Messages - Sent Items in PM
31-10-2017 10:24 PM
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It's like a confirmation that the message you have sent has been read by the recipient.
Re: Unread Messages - Sent Items in PM
01-11-2017 12:34 AM
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In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Unread Messages - Sent Items in PM
01-11-2017 9:03 AM
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When I look at my sent PMs, some of them have bold titles and others normal. I assume the ones with bold titles are the ones not read by the recipient.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Unread Messages - Sent Items in PM
01-11-2017 9:22 AM
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@Townman is correct. This is a known bug that is being investigated.
Frontend Web Developer | www.plus.net
If you have an idea to improve the community, create a new topic on our Community Feedback board to start a discussion about your idea.
Re: Unread Messages - Sent Items in PM
01-11-2017 10:33 AM
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@jelv - in a word "yes!".
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Unread Messages - Sent Items in PM
01-11-2017 10:54 AM
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Frontend Web Developer | www.plus.net
If you have an idea to improve the community, create a new topic on our Community Feedback board to start a discussion about your idea.
Re: Unread Messages - Sent Items in PM
01-11-2017 10:56 AM
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as long as they aren't waiting for the new Plusnet Accounting System
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