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Use of this Community Site Bugs forum

jelv
Seasoned Hero
Posts: 26,785
Thanks: 965
Fixes: 10
Registered: ‎10-04-2007

Use of this Community Site Bugs forum

Use of this board seems to be breaking down.
In Kelly's post at the top of this forum he points to the bugs list - this doesn't seem to have been updated in ages (e.g. the edit poll bug isn't listed).
Also we did have for a time a convention that resolved bugs (either NFF or fixed) were moved to the child board resolved bugs.
There are any number of resolved reports in here that should be moved!
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
7 REPLIES 7
Kelly
Hero
Posts: 5,497
Thanks: 373
Fixes: 9
Registered: ‎04-04-2007

Re: Use of this Community Site Bugs forum

tbh, I'm all up for removing the bugs page now.
Kelly Dorset
Ex-Broadband Service Manager
jelv
Seasoned Hero
Posts: 26,785
Thanks: 965
Fixes: 10
Registered: ‎10-04-2007

Re: Use of this Community Site Bugs forum

Quote from: Kelly
tbh, I'm all up for removing the bugs page now.

I presume you are talking about http://community.plus.net/bugs/
Providing everything listed in there has an open topic in here I can't see why it couldn't go.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
Kelly
Hero
Posts: 5,497
Thanks: 373
Fixes: 9
Registered: ‎04-04-2007

Re: Use of this Community Site Bugs forum

Yeah, I see the point in having the forum for it, but not the page any more.  The page was more about us visibly being 'beta'. 
Kelly Dorset
Ex-Broadband Service Manager
jelv
Seasoned Hero
Posts: 26,785
Thanks: 965
Fixes: 10
Registered: ‎10-04-2007

Re: Use of this Community Site Bugs forum

Are you going to edit your first post to remove the link (that might be sufficient)?
While you are at it, could you change the name of the topic to "Report New Bugs Here - Read Before Posting" and add a section to it:
This forum is only for reporting issues with the Community site and these forums. Issues with other aspect of the Plusnet service (including the main portal) should be posted in the Community Support forum (or one of the other Service Discussion forums if more appropriate).
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
Kelly
Hero
Posts: 5,497
Thanks: 373
Fixes: 9
Registered: ‎04-04-2007

Re: Use of this Community Site Bugs forum

Just asking the guys internally to read this before I start breaking stuff  Cool
Kelly Dorset
Ex-Broadband Service Manager
jelv
Seasoned Hero
Posts: 26,785
Thanks: 965
Fixes: 10
Registered: ‎10-04-2007

Re: Use of this Community Site Bugs forum

Presumably all of these issues have one of your internal problem id's associated with them - for tracking reference purposes would it not be an idea to add those numbers to the topics in this forum? (Perhaps modify the title to have the number in brackets at the end)
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
Not applicable

Re: Use of this Community Site Bugs forum

Not a bug, so cleared out of the bug's forum.
Since it contains a suggestion on the handling of bugs, I'm moved it to 'suggestions'