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What happened earlier.....?

FIXED
jab1
Legend
Posts: 18,895
Thanks: 6,191
Fixes: 283
Registered: ‎24-02-2012

Re: What happened earlier.....?

Or drank too much booze. 🙂
John
Marksfish
Seasoned Pro
Posts: 1,162
Thanks: 279
Fixes: 4
Registered: ‎22-11-2014

Re: What happened earlier.....?

All drop down options gone, unread posts, notifications, etc. I just get my profile page now. Unable to quote in replies. Pretty poor Sad (No emojis)
Marksfish
Seasoned Pro
Posts: 1,162
Thanks: 279
Fixes: 4
Registered: ‎22-11-2014

Re: What happened earlier.....?

No post options either, jumps to top of page, so can't edit. I think you need to roll back whatever was done and get a UAT team in to test before going live!!
DS
Seasoned Champion
Posts: 2,307
Thanks: 491
Fixes: 22
Registered: ‎06-01-2017

Re: What happened earlier.....?

From testing, it appears to be browser related!!

Using a clean (never used before) version of Edge (version 44.17763.1.0) and no dimmed pages and all options appear to be there.

Bold and italic and underline and strikethrough and Huh (smileys) all working thus far (well they're showing whilst typing)

block quote working too

Uploading photo not working

  1.  test
  •  test

Colour working also

I did say no thanks to pop-up survey when on Firefox, so not sure if that is triggering the dimmed view or not

@JonoH just point this out (and testing to see if you get notification)

 

edit. After posting the screen also goes dim on Edge too

To be able to edit, you have to refresh page and very quickly hit post options -> edit before the dimmed screen locks you out.

Unusable so will await confirmation it's been sorted!!

JonoH
Hero
Posts: 4,346
Thanks: 1,563
Fixes: 157
Registered: ‎29-09-2011

Re: What happened earlier.....?

Hey Guys, as I posted here we know there are some issues with the forum, they're raised as with Lithium and we're awaiting a response from them now. 

 

*edit* It's not browser specific 

 Jono H
 Plusnet Community Manager
billnotben
Community Veteran
Posts: 7,700
Thanks: 2,175
Fixes: 2
Registered: ‎23-09-2010

Re: What happened earlier.....?

Oh good it's not just me then.

Without the slide out bit and the various options the forum is now next to useless.

Well it will help halt all the posts about billing complaints.Sad

 

Maybe the billing software is going for world domination starting with the forum.

Everything will go wrong and crash.

jab1
Legend
Posts: 18,895
Thanks: 6,191
Fixes: 283
Registered: ‎24-02-2012

Re: What happened earlier.....?

Hope I'm not going to break it again - but it looks like it's fixed.Smiley

John
MauriceC
Resting Legend
Posts: 4,085
Thanks: 913
Fixes: 17
Registered: ‎10-04-2007

Re: What happened earlier.....?

AngelFunny

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

jab1
Legend
Posts: 18,895
Thanks: 6,191
Fixes: 283
Registered: ‎24-02-2012

Re: What happened earlier.....?

Yes, @MauriceC  Wink

Although somethings not quite fixed - no 'toaster' pop-ups.Ticked_off

John
Anonymous
Not applicable

Re: What happened earlier.....?

The list of user avatars is also messed up, with some users shown multiple times -

 

Multiple Mods avatars.jpg

Anonymous
Not applicable

Re: What happened earlier.....?

Although that is slightly better than the one I captured earlier -

 

How many staff.jpg

DS
Seasoned Champion
Posts: 2,307
Thanks: 491
Fixes: 22
Registered: ‎06-01-2017

Re: What happened earlier.....?

There does appear to be some normality back on here.

Though I'd have thought JonoH would've popped a it's fixed announcement by now....?

From the users online page - link - I noticed that, according to the counter, that 360 users have been online since 09:30 and it didn't change till around an hour or so ago.

I too am seeing multiples of the same user ID too, but only on the home page.

Mav
Moderator
Moderator
Posts: 22,638
Thanks: 4,835
Fixes: 517
Registered: ‎06-04-2007

Re: What happened earlier.....?


@Anonymous wrote:

The list of user avatars is also messed up, with some users shown multiple times -

If you look closely at that list you'll see it's mods who are listed multiple times - just shows how much extra work we have to do when the forum plays upWinkCool


Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Anonymous
Not applicable

Re: What happened earlier.....?

@Mav  and if you look really closely, you will notice that on one screenshot my avatar is displayed, and in the other it isn't - despite me being logged in both times.  Crazy

shutter
Community Veteran
Posts: 22,295
Thanks: 3,811
Fixes: 66
Registered: ‎06-11-2007

Re: What happened earlier.....?


@Anonymous wrote:

Although that is slightly better than the one I captured earlier -

 

How many staff.jpg


 

Have we finally "got there " ? ? ? ? ?

 

 

I bet there`s no queue on the phones or "live chat" with all those staff at work   ! ! ! ha ha ha