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Archived mailbox? Request for it to be unarchived here! (Part 2)

willcutforth
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,718
Thanks: 80
Fixes: 113
Registered: ‎27-11-2020

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

@twillcomp1 all been raised up now for you. Please give it 2 days for it to be actioned.

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
adrian-07
Newbie
Posts: 1
Registered: ‎10-12-2023

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Please  could you assist with my archived mailbox? Request for it to be unarchived.

Best778977
Newbie
Posts: 2
Registered: ‎11-12-2023

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Please could you restore my emails.  I haven't had time to delete the old ones yet and sat down to do it today!  The email below was received on 28th Nov.  Thanks 
Your username: debsbest

We've contacted you a few times recently about the amount of email stored in your
Plusnet mailboxes.

When we last checked, your email account was still larger than 1GB, so to make sure
it doesn't cause problems for other users of the service, we've archived some of
your messages. This means that you won't be able to access these emails unless you
have a copy saved locally.

Here is a list of the mailboxes that we have archived - 

        Mailbox                Size
        Maildir                1005.948 MB
        Remaining Mail        0.004 MB

Don't worry though, we'll keep your emails safe for 30 days before deleting them; so
if you simply didn't get round to it, then we'll happily restore all of your
messages to give you a bit longer to tidy things up.
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,078
Thanks: 1,699
Fixes: 498
Registered: ‎01-01-2012

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hi @adrian-07 and @Best778977 

That's been raised for you both now and we'll get the e-mails restored as soon as possible 

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Best778977
Newbie
Posts: 2
Registered: ‎11-12-2023

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Thank you -  all restored and now deleting the excess!  Where is the 'this fixed my problem button'.  

sn5775
Dabbler
Posts: 23
Registered: ‎10-08-2023

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hi,

Would it be possible, please, to request the un-archiving of my mailbox, the address begins with ste............. .plus.com.

I have been able to delete a few hundred messages over the past few weeks but I didn't realise that I'd ran out of time again already.

I will then delete some more messages.

Thank you in advance.

 

Kind regards,

 

Steve.

willcutforth
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,718
Thanks: 80
Fixes: 113
Registered: ‎27-11-2020

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hey there @sn5775 I have raised this for you now. It should be done within a couple of days.

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
Dodderman
Newbie
Posts: 1
Registered: ‎20-12-2023

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hi can you unarchive my emails please ?

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,078
Thanks: 1,699
Fixes: 498
Registered: ‎01-01-2012

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hi @Dodderman 

I can't see any record of this on our end/

I'll drop you a PM shortly so I can look into this further

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Podster
Newbie
Posts: 2
Registered: ‎21-12-2023

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Please unarchive my mailbox.

Thanks
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,078
Thanks: 1,699
Fixes: 498
Registered: ‎01-01-2012

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hi @Podster 

That's been raised now and we'll get that done as soon as possible 

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
David_Haigh
Grafter
Posts: 36
Thanks: 5
Registered: ‎10-12-2017

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

HI Folks,

Please could you unarchived my account, so I can clear it out before the fibre comes.

Thanks

David.

willcutforth
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,718
Thanks: 80
Fixes: 113
Registered: ‎27-11-2020

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Thanks for getting in touch @David_Haigh is it due to usage or inactivity?

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
David_Haigh
Grafter
Posts: 36
Thanks: 5
Registered: ‎10-12-2017

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hi Willcutforth.

It was usage, rather full. So I want to do an actual clear out and move any stragglers to my new account.

Thanks.

David.

adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,926
Thanks: 863
Fixes: 223
Registered: ‎27-04-2007

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hi David, can you send over a PM with your username please? - Adam

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team