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Archived mailbox? Request for it to be unarchived here! (Part 2)

adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,926
Thanks: 863
Fixes: 223
Registered: ‎27-04-2007

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hi Ian, I've just raised a task to our back-end team for you so that should get picked up in the next day or two. 

 

Adam

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
bravoecho75
Grafter
Posts: 40
Thanks: 7
Registered: ‎12-05-2013

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hi

Can you please unarchive my mailbox.  The archive email was sent to my account on Monday.

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,078
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Registered: ‎01-01-2012

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hi @bravoecho75 

I've raised that through for you now and we'll get that done as soon as possible 

After the 3rd of November I will have a limited presence here as I have moved to a new role
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 Matthew Wheeler
 Plusnet Help Team
Jen3
Newbie
Posts: 8
Registered: ‎13-03-2024

Restoring archived emails

Apparently the contents of my webmail boxes have been archived due to inactivity. Are you able to restore these for me?

thanks

Baldrick1
Moderator
Moderator
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Registered: ‎30-06-2016
Moved:

Re: Restoring archived emails

Baldrick1
Moderator
Moderator
Posts: 12,354
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Fixes: 430
Registered: ‎30-06-2016

Re: Restoring archived emails

@Jen3 

The useful replies to your post have been moved to their own topic to give them more visibility, see the link above.

Moderator and Customer
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blear
Dabbler
Posts: 13
Registered: ‎26-01-2024

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Have you managed to trace and replace the missing emails please?

Baqua1
Newbie
Posts: 2
Registered: ‎13-03-2024

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

My mum and I's mailboxes have been archived - please can these be restored?
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Jen3
Newbie
Posts: 8
Registered: ‎13-03-2024

Re: Restoring archived emails

I think I may have asked for the wrong thing, being new at doing this. I wanted to ask for my webmail boxes to be unarchived.

Thanks.

Baldrick1
Moderator
Moderator
Posts: 12,354
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Re: Restoring archived emails

@Jen3 

No, you've asked the right thing, you now have to wait for this to be actioned by a member of the Plusnet Help Team.

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ClaudiaG23
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 361
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Registered: ‎02-05-2023

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

@Baqua1  I'll pop you a private message to get the account information and then I can get this requested for you.

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 Claudia Garner
 Plusnet Help Team
sn5775
Dabbler
Posts: 23
Registered: ‎10-08-2023

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hi,

Would it be possible, please, to request the un-archiving of my mailbox, the address begins with ste............. .plus.com.

I will then delete some more messages.

Thank you in advance.

Kind regards,

Steve.

Jen3
Newbie
Posts: 8
Registered: ‎13-03-2024

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Where do I find my Private Message? I can’t see anything yet.

thanks.

adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,926
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Registered: ‎27-04-2007

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

@sn5775 

 

I've raised a task for you so your emails should be unarchived within the next few days.

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 Adam Walker
 Plusnet Help Team
adamwalker
Plusnet Help Team
Plusnet Help Team
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Registered: ‎27-04-2007

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hi @Jen3  If you can reply back here with the first 2 or 3 digits from the name of each mailbox I'll sort that out for you.

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 Adam Walker
 Plusnet Help Team