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Archived mailbox? Request for it to be unarchived here! (Part 2)

atomiler
Newbie
Posts: 1
Registered: ‎10-08-2024

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Please can you restore my archived emails? Thanks, Alan.

SammyM
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,043
Fixes: 101
Registered: ‎22-01-2018

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hiya @zpeterk 

 

Do you still need help with this? If so can you PM us a screenshot of what you are seeing?

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team
SammyM
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,043
Fixes: 101
Registered: ‎22-01-2018

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hiya @wynguitar  and @Chrispynutt  I have requested this for you and it will be completed in the next 5 working days. We will keep you posted.

 

@atomiler I can't see any email or ticket advising we have archived your emails. How is it you are seeing they are? 

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team
Mikelleach
Dabbler
Posts: 11
Registered: ‎30-05-2019

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Please could you un archive my email account, I require some of the emails. Once they are accessible I shall delete those not needed.

Alison 

Alison@mikelleach.plus.com

willcutforth
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,718
Thanks: 80
Fixes: 113
Registered: ‎27-11-2020

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

I have raised this for you now @Mikelleach 

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
stevel59
Hooked
Posts: 6
Thanks: 1
Registered: ‎04-08-2017

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

I've just had an email saying my mailbox has been archived due to lack of use. Can you un-archive it please. I have two mailboxes - it is the one tha begins with the letters sel. The message says 'raise a ticket with the help assistant' but I believe that is no longer possible.

SammyM
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,043
Fixes: 101
Registered: ‎22-01-2018

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hiya Steve, 

 

Please can you PM us the username of the mail account and we will look into this for you? 

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team
sn5775
Dabbler
Posts: 23
Registered: ‎10-08-2023

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hi,

Would it be possible, please, to request the un-archiving of my mailbox, the address begins with ste............. .plus.com.

I will then delete some more messages.

Thank you in advance.

Kind regards,

Steve.

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,105
Thanks: 1,754
Fixes: 498
Registered: ‎01-01-2012

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hi @sn5775 

I've raised this to the right team and your e-mails should be restored in the next 5 working days

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
jamesp
Hooked
Posts: 7
Registered: ‎05-05-2023

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

I think my mail has been archived again. Could it be unarchived and I will then delete some mails.

 

My username is jamesp

 

flexitime2024
Newbie
Posts: 3
Registered: ‎30-08-2024

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Please could my mailbox be restored.
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,105
Thanks: 1,754
Fixes: 498
Registered: ‎01-01-2012

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

@jamesp that's been raised for you now and should be back in five working days

 

@flexitime2024 I can't see any archiving on your account. Have they been archived due to inactivity?

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
flexitime2024
Newbie
Posts: 3
Registered: ‎30-08-2024

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

I received an email this morning. It is a legacy mailbox, force9.
shona49
Newbie
Posts: 2
Registered: ‎22-01-2024

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hi can I please request my emails be unarchived again please thank you all details as before

 

Cheers Shona

flexitime2024
Newbie
Posts: 3
Registered: ‎30-08-2024

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

@MatthewWheeler it is a legacy mailbox, force9. I access it multiple times a day through POP3 but apparently it requires a webmail login to prevent archiving.