Autofill webmail login

[#1]

When I login to my free-online webmail I have to enter my username and password. Up until recently this was filled in automatically but now has to be done manually. Finding it a pain and have tried various ways to sort it but no joy. Any help would be much appreciated TIA

[#2]

Auto fill is solely the function of your browser, not the service being accessed.

[#3]

@Speckledhen49 - As Townman says, autofill is done by the browser by recognising that it's a username and password box and giving you auto-fill options, not part of the website. I would try another device/browser and reset the browser to factory settings ( wiping all plugins, history, cache, cookies etc). That should fix it.

[#4]

Thanks for your suggestion. Seem a bit drastic to lose all my other info. The strange thing is auto fill works on all other sites but not plusnet on this laptop although it does on my desktop PC. Looks like it is something I am going to have to live with

[#5]

Check the device’s security settings for the site.

[#6]

How do I do that please

[#7]

All depends on the browser you are using and the device. Look for settings / passwords under HELP in your browser.

If it’s on an iPhone or the like, such is probably in the device settings.