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Blank Error Message

pce
Newbie
Posts: 4
Registered: ‎28-02-2022

Blank Error Message

Hi,

I posted about 6 months ago with an issue of emails being bounced back with a Blank error...

"This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed permanently:

* email@email.co.uk

Reason: A message that you sent to the following recipient could not be delivered due to a permanent error. ** The remote server ?? responded with: ** email@email.co.uk ??:?? This message was created automatically by mail delivery software on the server ."

 

This is now happening more often and in some cases, emails are being sent with no bounce back but the emails aren't being received. In all honesty, it's driving us nuts as sometimes it can take 3-4 attempts at sending an email!

Is there anyway this can be looked into?

 

Cheers

Sam

1 REPLY 1
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,926
Thanks: 863
Fixes: 223
Registered: ‎27-04-2007

Re: Blank Error Message

Hi Sam, sorry to see this. I'll help get to the bottom of it, can you send over a PM with your username please?

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team