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Bluemail email authentication error

rockposer
Rising Star
Posts: 67
Thanks: 4
Fixes: 1
Registered: ‎31-07-2007

Bluemail email authentication error

Yesterday I suddenly got authentication error on the three different email address's I have and it now won't recognise my password.

I've not changed the password, and I'm receiving emails okay.

 

Any ideas?

 

7 REPLIES 7
rockposer
Rising Star
Posts: 67
Thanks: 4
Fixes: 1
Registered: ‎31-07-2007

Re: Bluemail email authentication error

Just tried Outlook and sent mail just sits there in the outbox

john_chandler
Dabbler
Posts: 11
Thanks: 2
Fixes: 1
Registered: ‎09-06-2020

Re: Bluemail email authentication error

Similar problem here. I either get an unknown login error, or a response saying the IMAP server is unavailable.

rockposer
Rising Star
Posts: 67
Thanks: 4
Fixes: 1
Registered: ‎31-07-2007

Re: Bluemail email authentication error

It's weird as emails are coming in okay.

Just tried the built in email on my android tablet and that's sending okay

john_chandler
Dabbler
Posts: 11
Thanks: 2
Fixes: 1
Registered: ‎09-06-2020

Re: Bluemail email authentication error

I couldn't even login, let alone send anything.

Is it working for you now? I've just tried again, and I can now login successfully and have sent a test message.

jab1
Legend
Posts: 19,267
Thanks: 6,332
Fixes: 290
Registered: ‎24-02-2012

Re: Bluemail email authentication error

@john_chandler the problem this morning was a Plusnet mail server failure - it was corrected at around 0830, and has been working since.

John
rockposer
Rising Star
Posts: 67
Thanks: 4
Fixes: 1
Registered: ‎31-07-2007

Re: Bluemail email authentication error

Finally back to normal this morning.

Jappys
Newbie
Posts: 1
Registered: ‎27-04-2013

Re: Bluemail email authentication error

Seems to have started playing up again this afternoon as get the error again.