Can't send email using relay.plus.net

[#1]

Sorry, the screenshot was the second image in message 40 for the File Locksmith image.

Since posting last time, a weird thing has happened. The test message button was still giving errors but then a backup job ran and it seems to have bumped started the notifications. I rebooted the PC and even the test messages are working now so maybe the file they sent me had a bearing on things after all.

I'm not all that computer savvy really but I can usually follow instructions and I do a lot of reading to try to sort out a problem, LOL. I learnt a lot from this post that I hadn't known before so thank you for your input @Townman 

[#2]

So it is all working now?

I did wonder about the file not being loaded. A reboot removes all doubt.

[#3]

@Annie Pleased to hear it’s all working now.

I forgot to add on a previous post, when you replace the file the original may still be in memory so a reboot would clear it.

[#4]

Yes the email issue has now resolved itself. I have checked again this morning to make sure.

I still have a few other outstanding issues with the program which are not related to email or Plusnet. EaseUs want me to set up a remote connection with them to help with this.

I have no idea what they changed in the Email.dll file but I think the backup job running bump started it after the replacement file as the emails began filtering through before the PC restart.

I imagine the reason I couldn't send from the PC in question for a while was perhaps too many failed attempts using EaseUs so it temporarily blocked me. I am curious though that it didn't choose to block me using email on my other devices using the same internet connection. Anyway, it's not all that important now.

Thanks all for your help.

[#5]

@Annie 

Great news!  Good luck with the rest of this journey.  I hope you encounter no more of these...

Another Red Herring!