Cannot create new mailbox
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- Cannot create new mailbox
20-04-2022 11:41 AM
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I cannot create a new Plusnet mailbox using Safari on Apple MacBook Pro. It appears to be a problem with the displaying of the web-site page. If I go into Manage My Mail and select the Mailboxes tab I can see my existing mailbox. But if I click on Add new Mailbox, everything below the tabs vanishes (except for the standard Plusnet footer showing About Us, Careers, Press Office etc.). I can create new Aliases or Redirects. Just not a new Mailbox. Is there a way to fix this?
Fixed! Go to the fix.
20-04-2022 3:22 PM
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Hi there,
I'm really sorry to see you're having issues managing your mailboxes.
Can you try zooming out using your web browser's controls then see if you're able to add a new mailbox afterwards?
Let me know how it goes.
Re: Cannot create new mailbox
21-04-2022 10:14 AM
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This worked. Thanks for your help!
Re: Cannot create new mailbox
21-04-2022 12:56 PM
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