Deleted emails

[#1]

Can somebody please help?  I received an email saying that my inbox was reaching its limit, so I started to delete some emails.  This was going to take ages so I then clicked all and deleted them all, not realizing that by deleting from the webmail they would be deleted out of my outlook on my PC.  I have now lost all of the emails as the deleted items was also emptied.  Is there any way of recovering these?  I saw a post a couple of years ago where somebody had done the same and managed to get them back.

[#2]

A super user called Townman managed to help somebody with this a couple of years ago.  Is there any way they can help please?

[#3]

@Kitbit 

To attract the attention of another user you need to type @ then start typing their name. After the first 3 characters a drop down list appears from which, if necessary, you can zone in on users by typing further characters before selecting the particular member.

Superusers are fellow customers, to get a definitive reply and action, should it still be possible, you need to wait until a Plusnet staffer comes along.

Have you emptied the 'Deleted' emails box?

I fear that you may have discovered the hard way, the folly of using an IMAP account without either printing or downloading and storing a back up copy of important emails.

[#4]

Thank you @Baldrick1 

@Townman could you help please?

thank you

[#5]

Hi there,

Sorry to see what's happened, but I'm afraid we won't be able to recover those emails for you as we wouldn't have them anymore in the temporary backups we keep. 

[#6]

The deleted items folder is your best hope.

@Gandalf is there no chance of getting something back from a recent backup?

[#7]

They've said the deleted items folder was emptied, and I'm afraid we only keep temporary backups for 7 days.