Deleting emails with webmail
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Deleting emails with webmail
a week ago
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I have had the dreaded email saying reduce your mailbox size. But Webmail never works, hanging or saying connection times out. Even when it does it takes ages to delete only a minimal amount.
What's the answer to this truly annoying problem.
Come on plusmail give us a decent service as it should be really quick and easy
Thanks
Mark
Re: Deleting emails with webmail
a week ago
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@MuttlyD How much is in your inbox/sent/deleted folders? Are trying this on a computer or phone/tablet?
As I don't use webmail, I can only give you limited advice - but one thing I remember from someone with more knowledge than me on this is to set the 'sort' order to 'none'.
Re: Deleting emails with webmail
a week ago
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Mailboxes are 430Mb. Have tried it on both tablet and laptop subsequently.
Will see if I can find sort order option.
Don't mind having to have tidy up, just be nice for the tools to work
Re: Deleting emails with webmail
a week ago
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When logging in, try the 'basic webmail' option on the login screen. The 'sort order is under the little box with a down arrow, extreme left of the inbox.
Re: Deleting emails with webmail
a week ago - last edited a week ago
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I think the thread @jab1 was thinking of is this one:
Edit
John is quicker than me.
And I think the " nearly instantly" is rather optimistic these days.
Re: Deleting emails with webmail
a week ago
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Cheers, @archerry - it was - forgot Townman had kindly put that up.
Re: Deleting emails with webmail
a week ago
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Most device based IMAP email clients will give you a far better experience. That said, do avoid “new” outlook.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
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