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Deleting emails with webmail

MuttlyD
Newbie
Posts: 2
Registered: ‎04-07-2022

Deleting emails with webmail

I have had the dreaded email saying reduce your mailbox size. But Webmail never works, hanging or saying connection times out. Even when it does it takes ages to delete only a minimal amount.

What's the answer to this truly annoying problem.

Come on plusmail give us a decent service as it should be really quick and easy

 

Thanks

 

Mark

6 REPLIES 6
jab1
Legend
Posts: 19,682
Thanks: 6,492
Fixes: 293
Registered: ‎24-02-2012

Re: Deleting emails with webmail

@MuttlyD How much is in your inbox/sent/deleted folders? Are trying this on a computer or phone/tablet?

As I don't use webmail, I can only give you limited advice - but one thing I remember from someone with more knowledge than me on this is to set the 'sort' order to 'none'.

John
MuttlyD
Newbie
Posts: 2
Registered: ‎04-07-2022

Re: Deleting emails with webmail

Mailboxes are 430Mb. Have tried it on both tablet and laptop subsequently.

Will see if I can find sort order option.

Don't mind having to have tidy up, just be nice for the tools to work

jab1
Legend
Posts: 19,682
Thanks: 6,492
Fixes: 293
Registered: ‎24-02-2012

Re: Deleting emails with webmail

When logging in, try the 'basic webmail' option on the login screen. The 'sort order is under the little box with a down arrow, extreme left of the inbox.

John
archerry
Aspiring Pro
Posts: 112
Thanks: 40
Fixes: 3
Registered: ‎15-06-2013

Re: Deleting emails with webmail

@MuttlyD 

I think the thread @jab1  was thinking of is this one:

https://community.plus.net/t5/Email/StandJohnard-Webmail-Round-Cube-slow-performance-mitigation/m-p/...

Edit

John is quicker than me.

And I think the " nearly instantly" is rather optimistic these days.

jab1
Legend
Posts: 19,682
Thanks: 6,492
Fixes: 293
Registered: ‎24-02-2012

Re: Deleting emails with webmail

Cheers, @archerry  - it was - forgot Townman had kindly put that up.

John
Townman
Superuser
Superuser
Posts: 24,397
Thanks: 10,412
Fixes: 179
Registered: ‎22-08-2007

Re: Deleting emails with webmail

Why use webmail?

Most device based IMAP email clients will give you a far better experience. That said, do avoid “new” outlook.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.