E-mail forwarding ?
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E-mail forwarding ?
09-08-2023 11:31 AM - edited 09-08-2023 11:32 AM
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I have been trying to figure out how to do e-mail forwarding on one of my PlusNet e-mail addresses. I logged into webmail but found no options there. I then logged into the Plusnet members portal and sure enough under 'Manage Your Plunet Mailboxes' there is a tab for 'Redirects' which appears to do this. However, it would seem that in order to create a forwarder, I have to create an alias with a new name. I don't understand the logic for this? Usually forwarding is applied to an existing mailbox. However, it seems that in this case, I have to delete my existing mailbox in order to create a forwarder alias by the same name. I do not want to permanently delete my mailbox! What I would like to do is to temporarily forward from one of my existing mailboxes to another address. There is no point in creating a new alias that nobody knows in order to set up forwarding.
Re: E-mail forwarding ?
10-08-2023 8:02 AM - edited 10-08-2023 8:03 AM
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1. A real mailbox
2. An alias for a real mailbox
2. A redirection - that is “Do not deliver to here, but redirect to there”
Plusnet does not support “Deliver here AND forward (copy) to there”.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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Re: E-mail forwarding ?
10-08-2023 8:44 AM
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Ok, so PlusNet does not support forwarding from a real mailbox. Thank you for confirming that. It is disappointing, but certainly would explain why I could find no option to configure this.
Thank you for your response.
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