EM Client

[#1]

Trying to configure EM Client using imap.

Diagnostics show a green successful tick for both imap & smtp when using my Plusnet default email account using USER as the login name, an email account I don't use.

However I'm unable to log in using USER+name getting only a green tick for smtp, I know the password is OK for this account as I can log in OK using webmail (at least sometimes). 😉

It seems as if EM client is unable to cope with the + being part of the USER log in.

Hope this makes sense.

Thanks for any forthcoming help.

Fred

[#2]

Hi Fred,

Does the EM client attempt configure the server names it self?

It would seem odd that you can access relay.plus.net with USER+name (remember that user names are all lower case) but not imap.plus.net

You could try name@user.plus.net as the logon ID.

To recap...

• Inbound server
  • imap.plus.net
  • Port 993
  • Encryption TLS/SSL
• Outbound server
  • relay.plus.net
  • Port 587
  • Encryption STARTTLS
  • Authentication required - same as inbound

[#3]

Thanks to @MisterW  ...

That should read ...

You could try name@user.plus.com as the logon ID.

[#4]

Thanks for the response.

I'll continue try log in combinations and report back if I have any success.