Email Address Migration

onewaymartin · ‎31-12-2023

Is it possible to migrate my plusnet email address / domain to another service? I've heard today that Plusnet may be stopping email provision and I'd like to keep the same email address.

MisterW · ‎30-07-2007

@onewaymartin if you're talking about your @<accountname>.plus.com address(es) then No, its not possible. If you have your own domain hosted by Plusnet then yes, you can migrate that to another hosting provider.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Townman · ‎22-08-2007

Where did you “hear” that Plusnet are ceasing its email service?

There has NOT been any such announcement. There is some history of slack lips from CS, but there has been a clear statement from the forum management team that there are no confirmed plans and should that situation change, users will be advised BEFORE CS staff.

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

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