My legacy email has been notified that it is full, but when I log on to plus net webmail, the server doesn't find any emails in the inbox - is there something wrong with the login?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
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It now seems to be working again, but all previous emails have gone - it’s no trouble because I do have them backed up in my iMac. I just wanted to understand why it went wrong. Thanks.
Hi GrahamD, it's likely that your messages were archived, I'm glad to see you have a backup but do let us know if there's anything else we can do for you.
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