Madasafish missing?

[#1]

Hi

I currently cannot see anything 'Madasafish'.

The webpage 'www.madasafish.com' is redirecting to 'www.madasafish.com/lander' which is a blank page.

Thunderbird is returning 'Connect connect to server mail.madasafish.com; the connection was refused'.

I've not changed any Thunderbird settings and am still receiving e-mails from other non-Plusnet services with no issue.

Could someone advise on the situation please?

Thanks

[#2]

Using Edge on a Plusnet connection web page page exists but unable to go beyond menu..

[#3]

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@Riverside wrote:

The webpage 'www.madasafish.com' is redirecting to 'www.madasafish.com/lander' which is a blank page.

From my non-BT-group connection I am seeing the same redirection and blank white page (using Firefox on Linux desktop)

So it's not just you !.

HOWEVER using Chromium browser on the same PC, I first get this -

Then selecting <Madasafish Broadband>,  I get this -

But all the other menu options give me this -

.

[#4]

I’ve escalated this. Thought it’s .co.uk

https://www.nominet.uk/lookup/?domain=madasafish.co.uk

Looks as though it is routing to GoDaddy (see privacy link on the landing page).

[#5]

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@Townman wrote:

I’ve escalated this. Thought it’s .co.uk

@Townman 

Doing a Google search suggests .com

[#6]

Thanks

Similar to @outcast I'm getting the blank screen on Firefox/Windows desktop for both .com and .co.uk and Edge gives the blue screen, but with 'Content Blocked' and the privacy link that has GoDaddy.

PlusNet broadband and all other sites working fine.

Webmail acess still getting refused, which is the bigger concern tbh.

[#7]

The escalation has been picked up.

[#8]

Who is seems to indicate madasafish.com expired yesterday?

This maybe explains why I can't send emails to gmail today (and at least one other guy but there surely be more) as I've madasafish in my email spf settings and it doesn't recognise it anymore.

[#9]

[#10]

Moderator's note(s):

Unhelpful post removed.

[#11]

Confirm I have the same problem - can't download e-mails to Thunderbird. Have tried on 2 PCs with the same result. All other accounts - outlook and g-mail working.

[#12]

Looks like it was renewed today but there are still problems

[#13]

Anyone having issues with accessing POP3 emails also?

I can get to the mailbox (https://webmail.plus.net/?_task=mail&_mbox=INBOX) and see the emails but round cube is not connecting to it.  It is also a long transferred Freenetname account. 

[#14]

same issue, unable to retrieve/send emails.

have not changed settings since last retrieved (wed 12th).... 

[#15]

I am also having issues with my madasafish.com email.  Nothing has come through on any devices now.  I have cleared out the mailbox so it hasn't reached it's limit.

Any ideas?