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No email this morning 10 November

jezport
Dabbler
Posts: 20
Thanks: 5
Registered: ‎24-03-2021

Re: Latest Email Problems

‎09-12-2021 9:18 AM

I am on a freenetname account taken over by madasafish then plusnet.

I cant find any reference to the correct pop3 settings. As far as I was told we only have a pop3 option.

Could anyone in the know please provide the best server settings for me and other freenetname users to use?

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Townman
Superuser
Superuser
Posts: 23,818
Thanks: 10,085
Fixes: 172
Registered: ‎22-08-2007

Re: Latest Email Problems

‎09-12-2021 10:04 AM

Not really linked to the recent email problems... the server settings for madasafish should be..

IMAP - imap.madasafish.com port 993 TLS/SSL

POP3 - mail.madasafish.com port 995 TLS/SSL

SMTP - smtp.madasafish.com port 587 STARTTLS

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

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Shackman205
Rising Star
Posts: 62
Thanks: 19
Registered: ‎29-01-2015

Re: Latest Email Problems

‎09-12-2021 10:35 AM

For info I am also still on Freenetname through plusnet. I use Thunderbird for my mail (in and out) and settings are:

SMTP:                            smtp - mail.freenetname.co.uk (default)

POP Mail Server:            Server name     mail.freenertname.co.uk

                                        User Name       'my user name'    - (the bit before @freenetname.co.uk)

 

Hope this helps

 

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