cancel
Showing results for 
Search instead for 
Did you mean: 

Recovery of emails from an emptied 'Deleted' folder

TerryForster
Newbie
Posts: 3
Registered: ‎06-01-2023

Recovery of emails from an emptied 'Deleted' folder

Hi,

Today (06/01/2023) I was a tad over zealous clearing out my mailboxes to reduce the amount of storage I was using, which may have been the reason I was not getting some emails through.

 

I'm hoping that the emails can be restored from the backend snapshots I've heard about on another post?

 

Cheers

Terry

 

6 REPLIES 6
Baldrick1
Moderator
Moderator
Posts: 12,376
Thanks: 5,559
Fixes: 430
Registered: ‎30-06-2016

Re: Recovery of emails from an emptied 'Deleted' folder


Moderators Note

This topic has been moved from Broadband to Email

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

willcutforth
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,718
Thanks: 80
Fixes: 113
Registered: ‎27-11-2020

Re: Recovery of emails from an emptied 'Deleted' folder

Hey there Terry

 

Happy New Year to you and your family 🥂

 

Would it just be from yesterday morning you want them reverting back to?

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
TerryForster
Newbie
Posts: 3
Registered: ‎06-01-2023

Re: Recovery of emails from an emptied 'Deleted' folder

Hi Happy New Year Will,
I'm hoping to get my inbox restored to about 9am on 6th Jan. It contained a lot of historic emails, about 275 of them

Cheers
Terry
willcutforth
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,718
Thanks: 80
Fixes: 113
Registered: ‎27-11-2020

Re: Recovery of emails from an emptied 'Deleted' folder

One last thing Terry, forgot to ask which email address it was?

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
TerryForster
Newbie
Posts: 3
Registered: ‎06-01-2023

Re: Recovery of emails from an emptied 'Deleted' folder

Can I send you that in DM? Rather than a public post?
willcutforth
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,718
Thanks: 80
Fixes: 113
Registered: ‎27-11-2020

Re: Recovery of emails from an emptied 'Deleted' folder

Yeah of course Smiley if you can send it over to me that would be great

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team