SMTP problems??

[#1]

Correct. I can now receive emails by changing my user name to my full metronet email address. However sending using any email client is not working at all.

[#2]

Same for me.

[#3]

Same for me.

[#4]

Yes, I can receive (port 110) but not send using port 25 or 587.

[#5]

Same for me.

[#6]

I'm trying to replicate but having a few issues. 

Can one of you please post your errors message for me? Thanks

[#7]

Scratch the above request. I think we've found something.

I hope it's a really quick fix but can't say when it will be rolled out. I'm also really sorry it's been going on for so long. 

As a temporary fix, try using relay.plus.net as your outbound if you're on a PN connection. 

[#8]

@plusnettony Yes, no problem now incoming but no combination of settings works outgoing (Metronet).

[#9]

Same problem as everyone else. 

Now have incoming with suggested fix but still no outgoing.  

relay.plus.net is and has been my outgoing server and still no outgoing mail.  

[#10]

If anyone is able to re-try, please do so. Thanks

[#11]

Still doesn’t work for me on port 25 with password security.

[#12]

Can you try no security please

[#13]

Good morning. I have just successfully sent an email from my metronet.co.uk account using port 25 and no security (the original settings).

PROGRESS! 🙂

[#14]

Still didn’t work for me

[#15]

Can you confirm your  outbound setting please as well as your client?