SMTP problems??

[#1]

I have now sent test emails successfully from: desktop Thunderbird, Gmail mobile, K9 mobile

All using my original metronet setup on all 3 except UN: myemail->myemail@metronet.co.uk. All these connect ultimately via my router connected to PN.

Not as yet tried to setup Thunderbird on my mobile.

All my configs are (as Plusnet help page still says for metronet, plus minor change for UN)

• mail.metronet.co.uk, port 110, all security fields: None
• smtp.metronet,co.uk, port 25, all security fields: None

Thanks it seems to @plusnettony 

[#2]

Send from my iPhone is now working with port 25 and no security with password and revised username uname@metronet.co.uk

But seems very slow…


Will check outlook on pc and thunderbird next

[#3]

Still not able to send.  

Connection security: none

Authentication method: Password, transmitted insecurely.

outgoing server: relay.plus.net on port 25

User name on outgoing server is still not @metronet.co.uk although have changed it in settings.

[#4]

Can you revert to smtp.metronet.co.uk please?

[#5]

Outlook is able to send e-mail via the smtp metronet server now.

In thunderbird I can now send email if the settings are port 25 no connection security ,password transmitted insecurely.

However the receive settings now needed to be changed in thunderbird to use the revised username name username@metronet.co.uk as before but the server settings for pop3.metronet.co.uk seem to now require port 110 connection security NONE password transmitted insecurely!

[#6]

I can now send email through Port 25 without any security. What was the solution?

[#7]

Outgoing server set to smtp.metronet.co.uk on port 587.

Able to send to an outlook and an aol address but oddly sent to three gmail addresses and only received by one.

[#8]

Can now send with port 25 (but not port 587), Connection Security=none, No authentication. myemail@metronet.co.uk.

[#9]

I’m using Apple iPhone mail client. No option to remove any password authentication. I also tried using outlook client with no password authentication using port 25 and with both types of username (full email or username). ALl in smtp server.

[#10]

Mystery solved, went to junk in two of the gmail address so my issue seems to be resolved.  

Many thanks @plusnettony 

[#11]

@plusnettony

Again thanks for resolving this problem. Are you able to share why the issue arose in the first place and what had to be done to fix it? Be a techie as you like - I am 🙂

[#12]

Indeed MANY THANKS plusnet support!

[#13]

Many thanks for resolving the issue.

[#14]

Anyone know why I can send emails over WiFi using Apple Mail client using password security and port 25 but never using mobile data. This has been an issue now for months.

[#15]

@Dmorley Have you set authentication to 'on'? You cannot send from a PN email address - whatever 'brand' of email you are using  - unless this is done.