Standard Webmail (Round Cube) slow performance mitigation
FIXED- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Re: Standard Webmail (Round Cube) slow performance...
- « Previous
- Next »
Re: Standard Webmail (Round Cube) slow performance mitigation
12-08-2021 1:54 PM - edited 12-08-2021 1:56 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@FAILSAFE01 wrote:
Also , what do you expect to see on any ISP forum? Customers spending their time saying how wonderful their supplier is - you must be joking.
I have personally thanked a member of staff on here, as they deserved it (big time) for how they helped me.
So yes, I have moaned in the past - that's me. But I realise we're all human and not robots (cor I hate those stupid automated calls). So when someone helps me, you have my upmost respect.
Re: Standard Webmail (Round Cube) slow performance mitigation
16-08-2021 3:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Good for you but unfortunately they have failed to help me and many others who use their rubbish plusnet webmail system and have seemingly 'washed their hands' of all responsibility because it is categorised as an 'add-on' service . Yes its a free service but I have 100's of emails stored (before the performance degraded to worthless) that I require access to without having to spend hours trying to load and battle my way through a plethora of error messages.
Re: Standard Webmail (Round Cube) slow performance mitigation
08-10-2021 9:16 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for this suggestion. Please, how do we get this list options thing to stick? The suggested actions have worked, but the next time I use Webmail I seem to need to do the fix again? I use a more conventional email client, but I assist a friend who insists on using Webmail.
Re: Standard Webmail (Round Cube) slow performance mitigation
08-10-2021 10:56 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Standard Webmail (Round Cube) slow performance mitigation
02-11-2021 4:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I reset the sort option earlier today but on testing the effect just now, I have to report I didn't get any errors but my inbox, which only contains 37 messages, still took an eternity to load. I suppose that's an improvement but it's not the mitigation I hoped for.
Fortunately I only have to resort to webmail when I'm away from home (my default mail access is using POP to Outlook, no IMAP involved) and, funnily enough, I've not been away from home much in recent months.
stuck
- « Previous
- Next »
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Re: Standard Webmail (Round Cube) slow performance...