Transferring a Madasafish/Freenetname domain out

[#1]

Is there a step by step guide on how to transfer a Madasafish/Freenetname domain to another supplier?

I've had a Freenetname account forever (lastname@freenetname.co.uk), which allows me to use my domain (anything@firstname-lastname.co.uk). I only ever use email and do not have a website hosted anywhere.

I'm not very clued up so any help is greatly appreciated.

@Gandalf @ClaudiaG23 

[#2]

You will have to wait until someone picks this up and they can change the ISP tags for you. You will need to get someone to host it for you like Mythic beasts or similar I think they charge £2 a month for just email

[#3]

Is there a step by step guide on how to transfer a Madasafish/Freenetname domain to another supplier?

In a word, No.

Basically, you need to select a new email hosting provider, setup your mailboxes and then transfer the domain registration and configure your new DNS. You also need to consider transferring any existing mail if you are using IMAP.

I'm afraid that's very simplistic, and you should do some research into the aspects of the process.

Do you have multiple mailboxes i.e the anything@ configured on your domain ? Many email hosting providers will provide a single mailbox at a minimal cost but can be expensive when multiple mailboxes are required. There are a few who will provide multiple mailboxes at a reasonable cost.

[#4]

Drop us a PM when you have found a new provider and we can get things moving!!! 

[#5]

Please could I have some help how to transfer out my madasafish domain. I tried logging in my account section of madasafish it doesn't recognise my password anymore

@Gandalf @ClaudiaG23 @SammyM

[#6]

Hi I seem to have lost access as well. I was able to login yesterday but now says credentials not valid. Is their a problem with IMAP and freenetnane etc accounts?

[#7]

@aquariuscov 

Reset email password

If you are not able to login to the email address using webmail, then it is likely that your email address has been identified as being compromised and has had its password changed. Where email address passwords have been changed to protect the integrity of the service, the Plusnet account password is left unchanged.

Which ISP are you with, Plusnet or one of the other / legacy vISPs?

Plusnet / Force9 / FreeOnline users can only change the password on the DEFAULT email address by changing the password on the user ACCOUNT through the user portal. You can change the password on a secondary mailbox using the Manage My Mail options in the user portal.

Brightview users (Madasafish / FreeNetName / GlobalNet / IC24 / ICScotland / Dialstart / Totalise) logging into webmail should use their full email address. Use the MAAF user portal to update the password on the default email address (change the account password) and use this MAAF guide to change the password on a secondary mailbox address. If you cannot recall the account password, you will need to contact support ... because the account password change process sends an email to the mailbox you cannot now access.

DO NOT USE THE SAME PASSWORD AGAIN for that would allow the continued exploitation of the account. The new password should be cryptic and not one used before.

Note that changing the account password will change the password used for logging on to the relevant user portal. If your email service is NOT a retained legacy service (one associated with a retired internet service account), then the password required by the router to connect to the internet will be changed too. If the router is a Hub Zero or a Hub One supplied by Plusnet it should update automatically. If not, you will need to log into the router, drop the connection, change the password yourself and reconnect.

On the assumption that the email address password has been compromised, I strongly recommend that wherever you have used that email address / password combination as access credentials to services such as Amazon, Netflix, eBay etc., that you also change the passwords on those service as well.

[#8]

Hi, thanks for detailed explanation but unfortunately it doesn't resolve my problem it seems.

I am really trying to reaccess an account handled by plusnet that has the email ending plus.com.
I can't access webmail nor the username since 2 days ago it seems. Is there anything more I can do to reset the password or regain access?

[#9]

@goosey72 wrote:
Is their a problem with IMAP and freenetnane etc accounts?

Can we discuss your problem on your own thread please.