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Undelivered Mail Returned to Sender

ChristopherW
Hooked
Posts: 9
Thanks: 4
Registered: ‎30-08-2016

Undelivered Mail Returned to Sender

I got and email with subject: Undelivered Mail Returned to Sender

From:    Mail Delivery System <MAILER-DAEMON@smtp-auth-out-04.cmp.livemail.co.uk>

The content reads:

This is the mail system at host smtp.livemail.co.uk.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

                   The mail system

<ls-treeman@hotmail.co.uk>: host eur.olc.protection.outlook.com[104.47.12.33]
    said: 550 5.5.0 Requested action not taken: mailbox unavailable
    (S2017062302). (in reply to RCPT TO command)

Can anyone explain what the problem is and how it can be resolved?

6 REPLIES 6
MisterW
Superuser
Superuser
Posts: 16,332
Thanks: 6,263
Fixes: 448
Registered: ‎30-07-2007

Re: Undelivered Mail Returned to Sender

@ChristopherW 

550 5.5.0 Requested action not taken: mailbox unavailable

that error means the destination mailbox doesn't exist

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

jab1
Legend
Posts: 19,267
Thanks: 6,325
Fixes: 290
Registered: ‎24-02-2012

Re: Undelivered Mail Returned to Sender

@ChristopherW Did you send an email to 'ls-treeman@hotmail.co.uk?

I doubt it, which means your address has been used as the 'from' address by someone sending out (I suspect) spam mail.

As a first step, I suggest changing your email password - if this is also your PN account password, change it there first.

Edited in view of reply below.

John
ChristopherW
Hooked
Posts: 9
Thanks: 4
Registered: ‎30-08-2016

Re: Undelivered Mail Returned to Sender

Thanks and noted.  However I'm using the email address from an advertisment in the current issue of our parish magazine !  I'll try the phone number!

ChristopherW
Hooked
Posts: 9
Thanks: 4
Registered: ‎30-08-2016

Re: Undelivered Mail Returned to Sender

Thanks John.  Yes it was an email address in an advertisment as mentioned in my reply to MisterW.  Now I've seen your editing - thanks.

ChristopherW
Hooked
Posts: 9
Thanks: 4
Registered: ‎30-08-2016

Re: Undelivered Mail Returned to Sender

Confession time and poblem solved.  I had misread the advertisment. It was not a hyphen in the email address but an undercore 🙃 !!!  I sent a text to advertiser and he pointed out the mistake.

Townman
Superuser
Superuser
Posts: 24,096
Thanks: 10,246
Fixes: 176
Registered: ‎22-08-2007

Re: Undelivered Mail Returned to Sender

These things happen.

You might pass on to the gent that his FB page offers no information about his working locations.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.