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Webmail Server Cannot Be Found

DevonshireMike
Hooked
Posts: 8
Thanks: 1
Registered: ‎28-10-2023

Re: Webmail Server Cannot Be Found


@Townman wrote:

It helps if you detail the actual SERVER name you are using rather than suggesting its the server for the service.


As I outlined in a previous reply above - the problem I’m concerned about is that I cannot retrieve email from Plusnet using my iPhone.  I can do it using an iPad, and using a PC, but not the phone.  It’s a pain because the phone is the only device which connects using 4G - the other two both need wifi.

The iPad connects using the username: [domain]@freenetname.co.uk to the server: mail.freenetname.co.uk.  From memory I think the PC does too.  The iPhone used to connect quite happily using the same settings but doesn’t do so any longer - I get an error message saying the server cannot be found.

Following advice from a link I was sent by one of the replies above I tried connecting to the server: mail.plus.net but then got an error message saying the email address was invalid.

Mazzy
Dabbler
Posts: 16
Thanks: 2
Registered: ‎20-05-2021

Re: Webmail Server Cannot Be Found

Hi!, I rang them a couple of weeks ago and they rang back last week and said they know something is going wrong. I logged in to my web-mail today and it is now working. Thank you Plusnet! 😃